Guest Service Center Specialist

Job Description

Job Description

The Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists guests and team members with exchanging cash and / or coin denominations.
• Assists guests with exchanging slot vouchers and table games chips / checks into monetary funds.
• Accurately count monetary funds presented to and received from guests and team members.
• Properly and accurately strap, bundle, and / or label monetary funds.
• Count all coin and paper monies with the use of automated machines.
• Properly and accurately complete all paperwork required by in-house, local, state, and federal agencies.
• Properly verify all checks being cashed through the cage by using all established internal standards up to and including checking with Certegy and Newave systems.
• Complete Table Games and Slot Department fills.
• Complete Slot Department jackpots.
• Distribute Table Games Dealer tokes.
• Other related duties as assigned.

EDUCATION / EXPERIENCE :

High school diploma or GED required. Previous casino cage or high-volume cash handling experience preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS :

Must be able to obtain and maintain and Iowa Gaming License.

EMPLOYEE BENEFITS INCLUDE :

DISCLAIMER : This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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Salary : $25,000