Showroom Assistant

Lakeside Surfaces stands as one of the premier fabricators of quartz, granite, and porcelain surfaces, catering to a diverse range of applications in both residential and commercial sectors. Our expertise extends beyond simple countertops – we specialize in fabricating and installing custom pieces that transform spaces, including:

•    Countertops

•    Shower walls

•    Fireplaces

•    Outdoor kitchens

•    And much more!

Each project we undertake is crafted with meticulous care and attention to detail. Our commitment to excellence ensures that every surface not only captivates with its stunning appearance but also delivers unparalleled durability and functionality. At Lakeside Surfaces, we don't just create surfaces; we bring visions to life, enhancing spaces with beauty and practicality.

We are currently seeking skilled individuals to join our team of craftsmen and innovators. If you have a passion for creating exceptional custom surfaces and share our dedication to quality and customer satisfaction, we invite you to explore the exciting career opportunities at Lakeside Surfaces

Position Overview:

We are a countertop fabrication and installation company seeking a friendly and professional Showroom assistant to join our team. As the first point of contact for our showroom, this person will be responsible for providing a welcoming experience to guests, managing phone inquiries, and assisting customers with viewing countertop materials. The ideal candidate has strong communication skills, a warm personality, and the ability to make guests feel at ease.

Key Responsibilities:

•    Greet and assist customers as they enter the showroom for scheduled appointments or walk-ins.

•    Answer and direct incoming phone calls in a professional manner, providing information and addressing customer inquiries.

•    Help customers view and understand countertop materials, offering basic guidance on product selections.

•    Manage appointment schedules and customer communications via Microsoft Outlook and email.

•    Maintain a clean and welcoming showroom environment.

•    Support the sales team with additional administrative tasks as needed.

Requirements:

•    Excellent telephone skills with a friendly and courteous demeanor.

•    Strong verbal communication skills, with the ability to interact effectively with a variety of customers.

•     Strong Data Entry Skills. 

•    Outgoing and positive personality, comfortable engaging in conversation and hosting showroom guests.

•    Proficient in Microsoft Outlook for calendar appointments and email communication.

•    Prior experience in a customer-facing role is preferred.

•    Interest in home design, building materials, or countertops is a plus.

•    Available to work M-F and some Saturdays