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Behavior Health Reimbursement Coordinator

Lakeview Center Inc.
Pensacola, FL Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/4/2025

Overview

Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse and 24/7 support for those with serious mental illnesses. Learn more at eLakeviewCenter.org.

Overview

The Reimbursement Coordinator is responsible for accurately and timely processing commercial payments, self-pay payments, managing adjustments and processing refunds for clients' accounts. This position will also audit client's accounts for accuracy of timely payments and refer appropriate accounts to the outside collection agency. The Reimbursement Coordinator will ensure all payments are entered into the system and applied to the appropriate accounts timely. This position is required to develop and maintain a working knowledge of insurance billing and insurance regulations. Assist with month end closing as needed. Answer internal and external calls and emails. Must have a thorough knowledge of insurance regulations and contracts to ensure correct payments are received. Must have a thorough knowledge of accounting principles to ensure accurate reconciliation of client's accounts. Manage aged accounts within the guidelines set forth in the departmental Policy and Procedure manual. Report any billing concerns/issues to the Director of Reimbursement Services. This position will work closely with finance, accounting and co-workers to identify best practices for ongoing reimbursement enhancements. Job duties are expected to be executed with considerable independence, must possess outstanding attention to detail and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

About LCI with Benefits

Medical * Dental * Vision * Basic Life and AD&D * Voluntary Term Life * Employer Paid Long Term Disability * Flexible Spending Accounts and Health Savings Account * Retirement Savings Plan (RSP) * Employee Assistance Program * Accident Insurance * Group Critical Illness Insurance * Individual Short-Term Disability Insurance * Paid Time Off * Identity Theft Protection * Employee Discount Program * Teladoc

Requirements

*Associate (AA) degree preferred.
*Three (3) years medical billing or relevant business experience preferred.
*In lieu of degree a high school diploma; GED with five (5) years relevant business experience may besubstituted.
*Must have strong verbal and written communication skills.
*Must have strong organizational skills with the ability to prioritize responsibilities.
*Must be able to work independently and have good decision-making skills.
*Must have the ability to solve issues and know when to request assistance. Must have a thoroughunderstanding of claims processing, payments and collections.
*This position will require the ability to research and analyze data and provide immediate feedback to themanagement team as requested.
*Must maintain professional effective working relationships with internal and external customers.
*This position requires proficient computer skills, including Microsoft Office.
*Thorough understanding of HIPAA guidelines and regulations regarding confidentiality and Release ofInformation regarding medical/billing records.
*Practice proper telephone etiquette and provide excellent customer service.
*Must be able to pass organization screening requirements, including state or federal background screenings as required.

To Apply

Interested applicants please visit www.elakeviewcenter.org and complete the on-line application. If you require additional assistance, please call Human Resources at 850-469-3729.

Lakeview Center is an Equal Opportunity / Affirmative Action employer. Minorities, Females, Protected Veterans and Individuals with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Drug Free Workplace Employer, DRUG TESTING REQUIRED


Equal Employment/Affirmative Action employer including Vets and Disabled. For more information, view the EEO is the Law Poster and Pay Transparency Statement. For reasonable accommodation, please email us at LCIEmployment@bhcpns.org.

 

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