What are the responsibilities and job description for the Service Excellence Specialist position at Lakeview Industries?
We're looking for a highly motivated and organized individual to join our team as a Service Excellence Specialist. In this role, you will serve as the primary point of contact for customers regarding their orders, ensuring clear communication, accurate order entry, and timely follow-up.
You will communicate with customers via phone, email, and in person to receive orders, provide updates, and respond to inquiries or issues. Additionally, you will follow up on and resolve customer concerns related to service, parts, pricing, or delivery.
This position requires strong communication and problem-solving skills, as well as proficiency in common office and ERP software. We offer a competitive benefits package and a dynamic work environment that fosters innovation and creativity.
Benefits:
- Health, Dental, Vision, Life, 401k, and a profit-sharing plan
