Case Manager

Description

About Lakewood

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune’s Top Workplaces for the fifth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond.

About the Department

At Lakewood Health System, our Behavioral Health team is dedicated to providing compassionate, patient-centered care. We collaborate across disciplines to ensure our patients receive the best support for their mental and emotional well-being. As part of the team, you’ll work with experienced providers, counselors, and resource coordinators in a supportive and innovative environment.

Mission for Position

To provide compassionate, patient-centered care through education, resource coordination, and collaboration, empowering patients to achieve mental and emotional well-being while enhancing care quality and access.

Duties & Responsibilities

• Provide patient-centered care by educating patients on medication use, symptom monitoring, and treatment plans.
• Collaborate with providers, counselors, and care teams to ensure coordinated and comprehensive care plans.
• Develop and manage individualized care plans, supporting patient needs with internal and external resources.
• Facilitate access to medications by handling prior authorizations and coordinating with insurance providers.
• Respond to patient inquiries, triaging phone calls, managing crises, and coordinating follow-up care.
• Accurately document care actions in the EHR, ensuring compliance with safety and quality standards.
• Participate in quality improvement initiatives to enhance care processes and outcomes.
• Connect patients with community resources, support groups, and additional care services to address holistic needs.

Position Type

• Full- Time, 0.8 FTE

Qualifications

Qualifications

• Graduate of an accredited Registered Nursing Program.
• Current MN RN licensure in good standing.
• BLS Healthcare Provider certification (must maintain).
• Strong critical thinking and problem-solving skills.
• Ability to work collaboratively and independently in a fast-paced setting.
• Experience in clinic workflows, including EHR management and care coordination.
• Familiarity with medication prior authorizations and community resources.

Ideal Candidate

• Compassionate: Driven to make a meaningful impact on patients' mental health.
• Organized: Skilled at managing multiple priorities and adapting to dynamic needs.
• Collaborative: A team player who fosters positive relationships with colleagues and patients.
• Detail-Oriented: Committed to accurate documentation and process improvement.
• Resourceful: Able to connect patients with appropriate support systems for holistic care.

Benefits

Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset!

• Generous Flex Time Off & Wellness Time Off
• 401K Match
• Annual tuition assistance of $2,000 per year
• Best-in-region employer HSA contributions
• Employer paid premiums for individual-only healthcare coverage!

With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare!

Next Steps

Interested, but will the schedule work for you?
Have questions on organizational culture, team fit or day-to-day experience?

>>>Contact Kelly Hotchkiss to discuss the possibilities further:
Kelly Hotchkiss, Director of Clinic Nursing
P: 218-894-8624
E: kellyhotchkiss@lakewoodhealthsystem.com

Apply Online | Careers - Lakewood Health System

Lakewood Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $2,000