What are the responsibilities and job description for the Inventory Control Supervisor position at LAMPS PLUS?
DescriptionReporting to the Operations Manager, the Inventory Control Supervisor oversees the daily operations of the Inventory Control Department, ensuring compliance with company policies, procedures, and standards. This role is responsible for managing inventory systems and processes, supervising the cycle count and auditing processes at the fulfillment center, and driving continuous improvement initiatives.Typical Duties : Oversees the cycle count, auditing, and other processes at the fulfillment center, including planning, problem identification, and resolution of all count or audit variances.Collaborates with fulfillment center managers, supervisors, and store inventory management to resolve store / internet discrepancies related to shipment accuracy and quality.Analyzes inventory variance and exception reports, performs necessary research to correct discovered errors, and monitors inventory data to ensure accuracy and quality within the fulfillment center.Trains Inventory Control Specialists on procedures, including routine cycle counts, system-generated random checks, and related tasks, using warehouse management systems.Performs annual employee evaluations and forwards them to the Operations Manager for review and approval.Monitors inventory errors caused by receiving, shipping, returns, and other fulfillment center activities. Retains a record file of inventory issues and responsible parties. Provides training as necessary and notifies the Operations Manager of recurring issues.Interviews, screens, and hires department personnel.Disciplines and counsels employees, making recommendations on employment status in accordance with corporate guidelines.Creates work schedules to ensure adequate staffing levels and effective shift coverage.Conducts regular team meetings to communicate departmental goals, updates, and performance expectations.Ensures adherence to all safety protocols and promotes a culture of safety within the department.Tracks and reports key performance indicators (KPIs) related to inventory control and team performance.Facilitates cross-training opportunities for team members to enhance skill sets and ensure operational flexibility.Identifies and implements continuous improvement initiatives to enhance inventory control accuracy, efficiency, and overall fulfillment center operations.Collaborates with cross-functional teams to optimize fulfillment center workflows and reduce operational waste.Analyzes historical data to identify trends and patterns for improvement opportunities in inventory processes.Regularly review Inventory Control standard operating procedures (SOPs) to reflect best practices and process improvements.Engages team members in brainstorming sessions and feedback initiatives to foster a culture of continuous improvement.Performs other tasks / duties as assigned by management.Skills and Experience Requirements : AbilitiesDemonstrates the ability to collaborate with fulfillment center employees and management to improve operational accuracy and efficiency.Identifies root causes of errors or operational deficiencies and offers actionable solutions.Interfaces with all departments to provide necessary support.Knowledge and ExperienceHigh school diploma or equivalent (GED) required, bachelor's degree in a related field preferred.Experience with Manhattan Associates WMS preferred.Strong analytical, problem-solving, and communication skills are essential.Minimum of three years' experience in Inventory Control required, with an emphasis on inventory and quality control in a high-volume fulfillment center environment.Intermediate knowledge of spreadsheets and warehouse inventory management systems required.Equipment Requirements : Must be able to obtain and maintain training certification for all material handling equipment, specifically burden carriers and order pickers.Physical Requirements : Regular attendance at the fulfillment center is required.Must be able to work overtime as needed.Ability to continuously lift, carry, push, and pull up to 50 pounds.Must be able to work in extreme temperature environments inside and outside the facility for extended periods.Typical physical activities for this role : FREQUENCYPHYSICAL ACTIVITYNot RequiredRarelyOccasionalFrequentConstantSittingStanding / WalkingDriving (equipment)Push / PullClimb Stairs / LaddersWork at Heights (>
6 feet) Kneel / Crouch / SquatBend / Twist at WaistBend / Twist at NeckReach above chest levelReach at chest levelReach below chest levelSimple Grip / Grasp Power Grip / GraspFine finger movement / pinchFrequency defined : Rarely (
