Sales Representative

Position Title: Sales Representative

Reports to: President

Primary Job Responsibility: To manage and increase company sales to Dealers and OEM customers by consistent outbound calling and digital communication to both existing customers and prospects.

Main Job Tasks, Duties and Responsibilities:

• Build a database of Dealer prospects from sources such as competitor websites, on-line forums, print publications, and purchased lists. Convert these prospects into Dealer customers.
• Service existing Dealer customer list while building new customer base.
• Work together with Lamson’s independent Sales Representatives to ensure excellent customer service is maintained.
• Maintain and update Lamson’s database of Dealer customers with complete information.
• Enter Dealer customer orders correctly. Provide estimated delivery dates and monitor for timely delivery.
• Review quote requests from Dealers or outside Sales Representativess with Management Team and submit to Dealers. Follow up on all quotes.
• Record outbound call history and customers response to both calls and e-mails.
• Provide product and promotion information to Dealers as required.
• Handle Dealer needs and requirements.
• Respond to Dealer inquiries and timely resolve issues.
• Refer Dealer’s needs or inquiries to appropriate departments like customer service, marketing, administrative or other departments.
• Assist and support customer service, marketing or other departments in handling customer requests and needs.
• Visit selected Dealers and attend Trade Shows if required.
• Create and maintain records and reports via Microsoft Excel.

Minimum Education and Experience:

• High school diploma.
• Proficient in relevant computer applications specifically M.S. Excel.
• Accurate keyboard skills and proven ability to enter data timely.
• Knowledge of basic clerical and administrative procedures.
• Prior B2B sales experience is essential

Measurement of Performance

• Number of new accounts opened
• Sales volume to new customers
• Increase in sales volume to list of existing customers
• Widening the range of products sold to existing customers

Key Competencies and Skills

• Ability to sell products to customers
• Planning and organizing and ability to effectively multi-task (required)
• Information collection and management.
• Active problem solving.
• Attention to detail.
• Clear and effective communication skills.
• Sense of urgency to react to issues timely and report necessary information.
• Employee and business confidentiality
• Demonstrated ability to work under pressure.
• Active team player who can adapt quickly to always work well with others.

Job Type: Full-time, high-profile position with an opportunity for management growth.

Base Salary:

• $48k

Education:

• High school or equivalent (Required)

Work authorization:

• United States

Work Location:

• Lamson Products, 79 Main Line Drive, Westfield, MA 01085
• Travel 5%
• Will consider remote

Benefits:

• Health, Vision & Dental insurance
• Paid time off

Work environment:

• Office - with personal desk space.
• Daily: Multiple foot traffic trips from main office through facility to warehouse for document and product transfers and inventory level checks.

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Commission pay

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Have you managed representative to sell products for your previous company(s)?
• How many years Excel report creation experience do you have?

Experience:

• B2B sales: 2 years (Required)

Work Location: Hybrid remote in Westfield, ma

Salary : $48,000