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Driving Growth and Innovation in Managed IT Services | Transforming Business with AI Technology Solutions
Company Description
LAN Infotech is a professional information technology consulting and engineering firm based in Fort Lauderdale, FL. With over 15 years of experience, we specialize in delivering high-value IT solutions to legal firms and businesses. Our expert teams of engineers provide a wide range of solutions, from Internet connectivity to network security and managed services, ensuring reliable and efficient networking solutions.
Role Description
This is a full-time on-site role for a Help Desk Support Engineer at LAN Infotech. The Help Desk Support Engineer will be responsible for providing technical support, troubleshooting issues, assisting with printer support, and maintaining computer hardware. The role involves ensuring smooth operations of IT systems and resolving end-user technical issues promptly.
Qualifications
- Technical Support and Help Desk Support skills
- Troubleshooting and Printer Support expertise
- Knowledge of Computer Hardware
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- Relevant certifications Office 365, Azure
- Windows 10, 11, Mac OS and Office 365
- Active Directory Maintenance
- Ability to communicate technical information, both verbal and written, to a wide range of end-users
- 3 years experience
Benefits
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Computer Networking Products
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