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Human Services Case manager-Social/Behavioral /Mental

LanceSoft Inc.,
Rockford, IL Full Time
POSTED ON 3/25/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the Human Services Case manager-Social/Behavioral /Mental position at LanceSoft Inc.,?

Job Description:

Job Title: *Human Services Case manager

Estimated Length of Assignment: 06 Months With Possible Extension

Est. Pay Range: $35.00- $40.00/Hour (USD)

Work Type: Remote/travel , Rockford, IL or nearby Areas


Description:

This role is working remotely. This position will require travel to meet in person with members around Service Delivery Area 75% of the time.

Travel Support: Mileage reimbursement is provided.


Location: Looking for service in McHenry/Winnebago Counties


· Provide comprehensive healthcare management services to facilitate appropriate healthcare treatment, effectively manage healthcare costs, and improve healthcare program/operational efficiency involving clinical issues.

· Determines medical necessity/appropriateness.

· Facilitates optimal outcomes.

· Identifies and follows through with continuous quality/compliance opportunities. May also include identification of aberrances and initiation of corrective action.

· Educates/empowers customers to ensure compliance, satisfaction, and promote patient advocacy.

· Optimizes total costs.

· Implementation and evaluation of policy based on usage and program directives.

· Educates/empowers colleagues at all levels to enable decision-making at the most appropriate level


Position Summary:

Through the use of service coordination tools and information/data review, conducts comprehensive assessments of referred member’s needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member’s benefit plan, and available internal and external programs/services .Completes face to face visits and monthly phone contact with members, utilizing various treatment modalities and interventions to achieve desired goals for members. Applies judgment to the incorporation of strategies designed to reduce risk factors and address indicators which impact care planning and resolution of member issues while aware of member diagnosis. Utilizes motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health


Duties:

· Through the use of service coordination tools and information/data review, conducts comprehensive assessments of referred member’s needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member’s benefit plan, and available internal and external programs/services.

· Completes face to face visits and monthly phone contact with members, utilizing various treatment modalities and interventions to achieve desired goals for members.

· Applies judgment to the incorporation of strategies designed to reduce risk factors and address indicators which impact care planning and resolution of member issues while aware of member diagnosis.

· Utilizes motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health.


Required Qualifications:

· 2 years field case management experience preferred.

· Bilingual Preferred (Spanish).


Education:

Bachelor's Degree or Non-Licensed Master Level Clinician

Fields of Study: The degree must be in psychology, social work, counseling, sociology, human growth and development, or early childhood education.

Schedule:

Monday- Friday 8a to 5p


Employee Benefits:

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

  • Four options of medical Insurance
  • Dental and Vision Insurance
  • 401k Contributions
  • Critical Illness Insurance
  • Voluntary Permanent Life Insurance

Accident Insurance

Other Employee Perks


About LanceSoft

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.


EEO Employer

LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.



Want to read more about LanceSoft?

Click here to visit our website - www.lancesoft.com

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