DSP/ Job Coach II

Level

Job Location

Remote Type

Position Type

Education Level

Salary Range

Travel Percentage

Job Shift

Job Category

Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.

Job Title: DSP/Job Coach II

Department: Mission Programs/Adult Services

Reports To: Director of Adult Services

Classification: Non-exempt

EEO-1 Category: Service Workers

Safety Sensitive: Yes

Supervises: N/A

Job Summary

Provides support and direction to service participants; conducts job skills training and monitors how work is being done. Performs a variety of routine direct care duties to support, supervise, and instruct service participants and to promote their dignity, safety, health, and welfare. Follows and implements established program standards and procedures.

Essential Job Duties

• Implements daily programming for service participants in the areas of work behaviors, academics, functional skills, self-care, independent living skills, extracurricular activities, socialization and communication skills through training, teaching, supervision and production

• Promotes a person-centered approach that takes into consideration the service participants abilities, needs, preferences and choices

• Develops competencies and skills to complete job duties through teaching, motivating, and instilling work ethic and values for the service participants

• Communicates job related concerns to the Qualified Intellectual Disabilities Professional (QIDP) on site

• Works in collaboration with QIDPs to maintain data and documentation for service participants

• Provides input to QIDP and team to evaluate, access, and monitor the progress of the goals, objectives and work of the service participant

• Communicates with a positive approach, solutions and concerns

• Develops service participant competencies in safety and health methods and procedures

• Acquires necessary resources and tools to support successful completion of tasks of service participants

• Serves as a bus monitor for day programming, follows LLGI safety guidelines during transport to ensure the safety of service participants

• Completes all necessary paperwork in a timely and accurate manner

• Transports service participants to and from home, job sites, meetings, and other appointments

• Maintains knowledge of industry trends, policies and procedures

• Effectively manages time and monitors service participants time to ensure that work is completed

• Builds trust by interacting with others in a way that gives them confidence

• Contributes to team success by involving others in work processes, decisions and actions

• Ensures that the customers perspective is a driving force behind customer satisfaction

• Seeks to understand the customer/stakeholders circumstances, problems, expectations and needs

• Identifies organizational needs and creates solutions

• Builds customer and stakeholder awareness around our mission

• Identifies and corrects conditions that affect service participant, employee and customer safety

• Complies with safety standards

• Identifies opportunities and generates ideas to improve the Adult Services Departments objectives

• Initiates action to create value, advance and meet departmental demands

• Partners with Adult Services staff to identify, assess, create and implement process improvement

• Participates in appropriate training, seek development opportunities, and stay current in field

• Seeks to understand individual differences and values to build workplace relationship

• Learns and applies new job-related information in a timely manner

• Performs other duties as required or assigned.

Competencies

Adaptability Gaining Commitment Coaching Leveraging Diversity

Decision Making Initiating Action Managing Work Contributing to Team Success

Stress Tolerance Communication Building Trust Tenacity

Education, Experience and Credentials

• Must have completed eight years of grade school or provide proof of ability to read at an 8th grade level (TABE, ABLE or CASAS literacy test).
• Requires DSP certification or ability to become DSP certified within 120 days of employment

Knowledge, Skills and Abilities

• Requires CPR/First Aid certification or ability to obtain certification within 120 days of employment.
• Requires strong problem solving and record maintenance skills.
• Requires proficiency with the Google business platform and/or Microsoft Office products including Word, PowerPoint, Outlook and Excel.
• Builds trust by interacting with others in a way that gives them confidence.
• Conveys information clearly through verbal and written communication.
• Requires ability to work independently while fostering a strong team atmosphere.
• Maintains confidentiality of information related to LLGI operations, financial matters and personnel matters.
• Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization.
• Interacts with people in a manner that enhances their dignity, privacy and confidentiality.
• Requires a high level of professionalism, integrity, business conduct and ethical behavior.
• Understands and follows LLGI policies and procedures.
• Requires ability to be consistently at work and on time on scheduled work days.
• Embraces the mission, vision and values of LLGI.

Physical Requirements

• Lifts or moves up to fifty (50) pounds of clothing and house wares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high.
• Physical stamina and strength to lift and or carry up to twenty-five (25 pounds).
• Pushes and pulls z-racks holding up to one-hundred (100) pieces of clothing and weighing a minimum of 150 pounds.
• Requires the ability to use pallet jack with loads ranging from 100 to 700 pounds safely.
• Bends and reaches into gaylords five (5) feet high to remove clothing and house wares.
• Requires manual dexterity to fasten and unfasten buttons, and snaps and zippers.
• Stands for long periods of time throughout the day.
• Requires the ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects.
• Demonstrates visual acuity to evaluate donated items for quality
• Requires the ability to identify smells to evaluate donations for undesirable odors - mold, must, dust, bodily fluids and/or urine
• Requires the ability to reach by extending hand(s) and arm(s) in any direction

Environmental Conditions

• Works in a light industrial/warehouse environment with exposure to heat and cold.
• Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair.

Tools and Equipment

Basic office equipment including computer, A/V equipment, calculator, photocopier, scanner, telephone and other equipment specific to contract. Personal Protective Equipment (PPE) and Safety Equipment, Latex/vinyl gloves, wheeled spring carts, wheeled deep carts, wheeled z-racks, bushel carts, pallet jacks, stacker, bale carts, 4-wheel dollies, 4 wheel metal/plastic cages, material lifts, furniture dollies, hand trucks, and basic retail equipment

Regular Contacts

LLGI Staff Volunteers/Community Service Workers General Public

Donors/Customers Vendors/Suppliers Service Participants

Parents/Guardians Community/Business Staff Social Services Staff

At Land of Lincoln Goodwill, we offer a variety of benefits to our employees. For more information on what LLGI offers, please click on this link: http://llgi.org/careers/. Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. All positions offered are subject to a pre-employment drug screen and criminal background check.

Apply today. Our Goodwill team is waiting for YOU!