Assistant Community Manager

Company Description

Landmarc Real Estate, Inc. is a real estate company headquartered in Fredericksburg, Virginia. With a focus on providing high-quality real estate services, Landmarc Real Estate, Inc. is committed to facilitating the buying, selling, and management of properties. Our company values integrity, professionalism, and a client-centered approach, striving to exceed expectations in every transaction.

Role Description

This is a full-time on-site role for an Assistant Community Manager at our corporate office. This role directly supports Landmarc Real Estate, Inc. managed communities while creating and maintaining relationships, both within the company and externally with clients, vendors, community residents, and other relevant parties. The successful team member will enjoy working with people from a variety of backgrounds. The Assistant Community Manager will support multiple communities in daily operations, handle resident inquiries and complaints, assist in coordinating community events, manage administrative tasks, and oversee property maintenance and inspections. This role requires strong organizational and interpersonal skills to ensure smooth community operations.

This position requires the need to control your schedule to ensure that work is completed as promised while solving problems as they arise in a timely fashion. Successful candidates will be capable of learning and adapting according to the nature of the community that they are assisting with an emphasis on long term planning and short term re-prioritizing. Organizational skills are a must.

Attendance at approximately six (6) – eight (8) evening meetings per month is required. Evening meetings commonly begin at 7:00 PM and average 2 to 2.5 hours in duration.

Responsibilities

• Inspect a portfolio of community associations (homeowners associations, condominium associations, and commercial property associations).
• Ensure compliance with the respective governing documents.
• Utilize cutting-edge technology and mobile devices for documentation.
• Document instances of noncompliance.
• Communicate effectively with property owners to address any issues promptly.
• Confidently make group presentations after careful preparation.
• Be proficient in using computers and mobile devices daily.
• Respond to all forms of communication (phone calls, emails, etc.) from homeowners, board members, and vendors within 24 hours.
• Provide administrative assistance for multiple different communities.
• Inspect properties or work sites as needed.
• Assist in the preparation of board packets and association mailings.

Skills & Qualifications

• Strong interpersonal and communication skills to interact effectively with residents and team members
• Organizational and time management skills to handle multiple tasks efficiently
• Experience in property management, customer service, and administrative tasks
• Ability to oversee property maintenance and inspections
• Proficiency in using property management software and Microsoft Office
• Problem-solving skills to address and resolve resident concerns
• High school diploma or equivalent; further education in real estate or related fields is a plus
• Experience in real estate or property management is beneficial
• Experience with Vantaca HOA Community management software is preferred

Benefits

• Ten paid company holidays
• Generous paid time off
• Non-exempt position w/ ability to earn overtime as business needs dictate
• Company sponsored industry training & development
• Group health, dental and vision coverage
• 401(k) w/ competitive match
• Short-term & Long-term disability
• Company-paid term life insurance
• Employee Assistance Program
• Growth opportunities