What are the responsibilities and job description for the Front Office Manager position at Landmark Hotel Group?
Front Office Manager
Holiday Inn Express Coliseum Central
Full Time
$250 Signing Bonus!
At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION!
Be part of something great! JOIN OUR FAMILY where People are Paramount. #LHGWhereYouBelong
Landmark Hotel Group is seeking a Front Office Manager for the Holiday Inn Express located at 1813 W Mercury Blvd, Hampton, Virginia 23462.
Core Responsibilities:
- Generate maximum financial performance of the Guest Service area. This includes responsibility for the generation of Transient Room Revenue and effective cost controls.
- Provide guest service that meets or exceeds company standards.
- The training and development of Front Office supervisory and line staff.
- Maintenance of Computerized Reservation, guest information, point-of-sale systems and other related in-house systems as denoted by franchise affiliation.
- Maintain Revenue controls
Qualifications:
- Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
- Experience working in a fast-paced environment
- Morning, Evening, Holidays, and Weekend availability is required
- Ensures uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information; protect company assets
Wellness Benefits:
- Medical
- Dental
- Vision
- Generous Paid Time Off
- Colonial Life Supplemental Insurance
Planning for Future:
- 401(k) with company match
- Life insurance
- Manager In Training Program
- Development Opportunities
- Paycor's OnDemand Pay
Rewards:
- Incentive based bonus program
- Employee discounts
- Discounts for friends and family
Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.
If this sounds like the place for you and you share the same values.... Join Us!
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
For more information about joining the Landmark Family, please visit www.LHGjobs.com
Holiday Inn Express
1813 W Mercury Blvd
Hampton, Virginia 23666
Salary : $14 - $15
