What are the responsibilities and job description for the Housekeeper position at Landoll's Mohican Castle?
Job description
This is no ordinary Housekeeping Job! Assignments average only 5 to 6 rooms per day!
Position Summary
This position is responsible for ensuring all assigned areas of the property are clean, neat, and orderly, in conjunction with Landoll’s Mohican Castle’s policies and procedures. Duties generally include household cleaning and organizing tasks. Position will provide excellent customer service to all Guests and fellow Teammates.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Portray a positive company image and engage in professional and friendly communications with all Guests
- Clean rooms, hallways, lobbies, restrooms, stairways, and other areas in accordance with Company specifications
- Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or other related appliances
- Empty wastebaskets and dispose of trash and waste in designated areas
- Assumes responsibility for decisions, consequences, and escalates any customer concerns to management
- Provides excellent customer service to all Guests
- Performs other duties, as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High school diploma or G.E.D. equivalent preferred
- One or more years professional housekeeping experience or related experience preferred
- One or more years general customer service experience preferred
- Excellent customer relationship skills
- Excellent organization skills
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this position include those required for reading, writing, and typing. The noise level in the work environment is usually moderate to high.
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Job Types: Full-time, Part-time
Pay: From $13.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Tips
Work Location: In person
Salary : $12 - $14