Demo

Client Information Request Analyst

LandrumHR
Mobile, AL Full Time
POSTED ON 3/16/2025
AVAILABLE BEFORE 4/10/2025

Client Information Request Analyst

A well-established company in Mobile, AL, is seeking a Client Information Request Analyst to join its growing team. Check out this position and see if it's right for you!

Job Responsibilities :

  • Manages onboarding of newly joined accounts in our health portal including training and questions that arise throughout the client’s tenure.
  • Oversees the configuration of all accounts including changes that need to be made based on approved workflows.
  • Provides weekly status report to clients of unresponsive accounts and follows up with
  • corresponding client contacts and escalates to internal stakeholders based on SOP.
  • Serves as key contact for all related issues. Maintains knowledge of all processes and procedures associated with tools. Advises and consults with team on appropriate actions and processes related to outstanding request.
  • Assists Management with special projects as needed.

Qualifications :

  • High school diploma or equivalent
  • Associate degree preferred
  • Minimum of 3 years of experience in Revenue Cycle Management.
  • Intermediate proficiency in Microsoft Excel and Word.
  • Organized, detail oriented and able to multi-task in a high volume, fast-paced environment.
  • Communicates professionally, clearly, and effectively in a verbal and written manner with onshore and offshore team members.
  • Technical experience in file management, file imports and extracts
  • Knowledge of HIPAA regulations
  • Ability to work in a high standard and demanding environment.
  • Experience in managing office processes is important and where necessary, developing new approaches to meeting changing needs.
  • Compensation & Benefits :

  • For this position, starting pay is starting at  $17-20 / hour
  • After meeting the qualification requirements, employees are offered through Landrum : Health, Dental, and Vision Insurance and matching 401k
  • By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Landrum and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at .

    Landrum Workforce Solutions is an equal opportunity employer and, in compliance with all federal and state civil rights laws, makes every effort to employ and promote the most qualified individuals without regard to race, color, religion, sex, national origin, age, handicap, disability, veteran status, marital status, or any other protected class.

    Salary : $17 - $20

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