Patient Care Coordinator I

Patient Care Coordinator I

A local medical office in Pensacola is looking for a full-time Patient Care Coordinator I to be responsible for initial patient check-in for appointments and checking out those patients after their appointment. Patient interactions and delivery of care coordination is at the core of all job responsibilities.

Job Responsibilities :

• Greets patients and visitors and provides excellent customer service.
• Check-in and / or check-out patients who have had an appointment.
• Verify and / or update patient’s demographic and insurance information.
• Interview and / or assist patients in completing required documents such as new patient paperwork and other forms pertaining to the scheduled visit.
• Manage / confirm Patient Portal enrollment
• Scan necessary forms of identification, insurance cards, and / or forms.
• Collection of any payment due.
• Schedule and confirm tests or procedures for patients such as lab work, imaging studies, or any other diagnostic study.
• Provide education and instruction on necessary prep for lab and / or imaging studies.
• Schedule follow-up appointments, imaging studies and lab appointments.
• Work specific lists as directed by your manager
• Working at an acceptable pace according to clinic, provider, and division demands.
• Consistently demonstrating appropriate attention to detail and following through on outstanding tasks within an expected or reasonable timeframe.
• Interacting with providers and coworkers in a consistently professional and affable manner, appropriately conversational.
• Consistently follows all policies and procedures including the attendance policy keeping unscheduled absences to a minimum.
• Friendly, and appropriately warm in interactions with others
• Always professional in verbal and nonverbal interactions
• Always professional, clean and neat in appearance and follows uniform / dress code policy.
• Adequately Engaging : communicates willingly and appropriately, makes eye contact, pleasant, appropriate facial expressions, smiles appropriately, and acknowledges others politely.

Qualifications :

Compensation & Benefits :

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Salary : $20