Patient Care Coordinator

Come join our team!

Renalus Center for Kidney Care is seeking a dedicated, full-time Patient Care Coordinator to join our compassionate and skilled team. As a company committed to enhancing kidney care within our community, we take pride in providing the latest advancements in treatment while maintaining the highest standards of patient care. This position plays a critical role in supporting our physicians and clinical staff to ensure exceptional care for our patients.

Applicants will be responsible for the following:

• Deliver outstanding customer service by warmly greeting all patients and visitors.
• Manage patient check-ins for scheduled appointments.
• Verify and update patient demographic and insurance information.
• Process payments, including copays, co-insurance, and past due balances.
• Schedule and reschedule patient appointments as needed.
• Obtain additional medical information for new and existing patients.
• Scan and upload documents into the Electronic Health Records (EHR) system.
• Coordinate with patients to ensure all necessary tests and referrals are completed prior to appointments.
• Prepare patient charts in advance of scheduled visits.
• Maintain operational efficiency by adhering to company policies and procedures, and report necessary changes or improvements.

Skills & Qualifications

• Exceptional multitasking and flexibility
• Strong telephone and customer service skills
• Effective time management and organizational abilities
• Keen attention to detail and commitment to accuracy
• Proficient in scheduling and professional documentation
• Computer literacy and familiarity with EHR systems
• Professional demeanor and focus on quality care

Travel Requirements:

• Occasional local travel (no overnight travel required).
• Mileage reimbursement provided.

Education & Experience

• High school diploma or GED required.
• Certificate or degree in medical office administration or at least 2 years of experience as a medical secretary/receptionist preferred.
• Previous experience working with electronic medical records (EMR) systems is a plus.

Additional Eligibility Requirements:

• Must pass a standard 9 panel drug screening as part of Drug Free Workplace.
• Must pass a Background Check.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Nephrology

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• When would you be available to start working?

Experience:

• Medical Receptionist: 2 years (Required)

Ability to Commute:

• Pensacola, FL 32514 (Required)

Work Location: In person

Salary : $17 - $18