What are the responsibilities and job description for the Phone Operator/Assistant position at LandrumHR?
Phone Operator / Assistant
The Woodlands Medical Specialists in Pensacola is looking for a full-time Phone Operator / Assistant to provide excellent patient care while answering incoming phone calls for a high-volume practice.
Job Responsibilities :
- Answering a high volume of inbound calls.
- Executing customer-centered phone interactions, including problem resolution.
- Comforting patients by anticipating patients' anxieties.
- Routing calls to the appropriate area to assist with the patient's needs.
- Protect patients' privacy by maintaining confidentiality of personal information.
- Light clerical office duties.
- Processing inbound calls promptly, efficiently, effectively, and professionally.
Qualifications :
Compensation & Benefits :
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Landrum and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at .
Landrum Workforce Solutions is an equal opportunity employer and, in compliance with all federal and state civil rights laws, makes every effort to employ and promote the most qualified individuals without regard to race, color, religion, sex, national origin, age, handicap, disability, veteran status, marital status, or any other protected class.
Salary : $16
