What are the responsibilities and job description for the Account Manager position at Lane Valente Industries?
Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.
CURRENT OPPORTUNITY: ACCOUNT MANAGER
Lane Valente Industries is seeking a highly motivated and experienced Account Manager to join our team. This full-time, in-office position is ideal for a detail-oriented and results-driven professional who thrives in a fast-paced environment. The Account Manager will be responsible for building strong client relationships, ensuring service excellence, and managing operational workflows for EV charging installation and maintenance projects.
JOB RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.
CURRENT OPPORTUNITY: ACCOUNT MANAGER
Lane Valente Industries is seeking a highly motivated and experienced Account Manager to join our team. This full-time, in-office position is ideal for a detail-oriented and results-driven professional who thrives in a fast-paced environment. The Account Manager will be responsible for building strong client relationships, ensuring service excellence, and managing operational workflows for EV charging installation and maintenance projects.
JOB RESPONSIBILITIES:
- Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and delivering exceptional customer service
- Project Coordination: Collaborate with internal teams to ensure successful service execution and project delivery
- Service Dispatching: Assign and coordinate service requests with technicians and vendors, ensuring timely completion
- Work Order & SLA Management: Track and manage open work orders, ensuring compliance with Service Level Agreements (SLAs)
- Data Entry & Reporting: Maintain accurate records, update client portals, and generate reports on project and service status
- Quoting & Billing: Prepare and manage project quotes, while projecting weekly billing numbers
- Client Communication: Provide timely updates via calls, emails, and conference meetings; discuss additional work and new opportunities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Experience in project management, electrical contracting, or construction management
- Strong organizational and multitasking skills in a fast-paced environment
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other business management tools
- Excellent verbal and written communication skills
- Ability to build and maintain long-term client relationships at all levels of an organization
- Experience in dispatching, work order management, or project coordination is a plus
- A proactive, team-oriented mindset with strong problem-solving abilities
- Medical Insurance
- Dental Insurance
- Paid Vacations
- 401(k) retirement plan with generous company match
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