Demo

Medical Front Desk

Lange Recruiting
Richmond, VA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/16/2025

Are you passionate about providing top-tier patient care and exceptional customer service? Our client, a well-established dermatology practice in Richmond, VA, is dedicated to excellence in patient care and invests in its employees to uphold this commitment every day.

We are seeking a Medical Front Desk Specialist /  Patient Service Representative who thrives in a fast-paced environment, excels at communication, and is eager to contribute to a collaborative team. If you’re an organized, customer-focused professional who enjoys making a positive impact, we’d love to hear from you!

Key Responsibilities :

  • Handle inbound and outbound calls with professionalism and efficiency.
  • Schedule patient appointments following established protocols to optimize provider schedules.
  • Address patient inquiries and concerns with clarity and compassion.
  • Communicate effectively with patients, providers, and medical staff.
  • Verify and process medical insurance information.
  • Assist with patient registration, including obtaining necessary forms and entering demographic / payment details.
  • Perform general office tasks as needed to support smooth operations.
  • Uphold the practice’s mission, values, and commitment to exceptional customer service.

What We’re Looking For :

  • Strong verbal and written communication skills.
  • Outstanding customer service and interpersonal abilities.
  • A positive attitude and a proactive approach to problem-solving.
  • A team player who takes initiative and brings enthusiasm to the workplace.
  • A dedication to making patients feel welcome and valued.
  • If you’re looking for a rewarding role in a supportive and professional healthcare environment, apply today and become part of a team that truly makes a difference!

    Employment Type : Full Time

    Salary : $15 - $18 Hourly

    Bonus / Commission : No

    Salary : $15 - $18

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