Patient Engagement Specialist

We are looking for a full-time Patient Engagement Specialist who is a robust team player. We hire to retire. Join our awesome team of professionals today!

PERKS:

• health insurance (medical, dental, vision)
• FREE medical co-pays
• paid time off
• eight paid holidays
• company paid life insurance and short term disability

Primary responsibilities include but are not limited to:

• Uphold standards of Project Health, Inc.
• Maintain HIPAA with confidential approach to patient information at all times.
• Appointment Scheduling:
• Manage patient appointment scheduling, ensuring appointments are made accurately and timely.
• Confirm appointments and contact patients with reminders for appointment, minimizing no-show rates.
• Reschedule appointments and handle cancellations while maintaining efficient clinic operations.
• Coordinate with provide leadership and other healthcare staff to ensure proper scheduling
• Data Management:
• Accurately input and update patient information in the electronic health record (EHR) system.
• Maintain and track appointment records to ensure all patient encounters are documented.
• Other job duties as appropriate and assigned by supervisor.
• Hybrid position- 50% in-office; 50% remote

Qualifications:

• High school diploma or equivalent
• Previous experience in a healthcare setting, particularly in patient scheduling, office administration, or customer service.
• Strong knowledge of medical terminology and appointment scheduling systems (EHR experience a plus)
• Excellent verbal and written communication skills with the ability to interact professionally with patients and healthcare providers
• High attention to detail and strong organizational skills
• Ability to handle sensitive patient information with confidentiality and professionalism
• Demonstrated ability to work well under pressure in a fast-paced environment
• Proficiency in Microsoft Office Suite or similar software

To apply please email your resume to the reply link or fax to 352-793-6269, attention Human Resources. We are an equal Opportunity and drug-free employer.

Job Type: Full-time

Pay: $15.00 - $16.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Sumterville, FL 33585 (Required)

Work Location: In person

Salary : $15 - $17