What are the responsibilities and job description for the Bilingual Customer Service Representative position at Language Leaders Academy?
Somos una Academia de Idiomas y Buscamos un recepcionista/asistente dedicado y organizado para unirse a nuestro equipo. Esta funcion es esencial para brindar apoyo administrativo dentro de la oficina. El candidato ideal debe tener habilidades de comunicación, dominio de diversos software de oficina y la capacidad de gestionar multiples tareas de manera eficiente.
We are a Language Academy and we are seeking a dedicated and organized Receptionist/Assistant to join our team. This role is essential in providing administrative support and ensuring smooth operations within the office. The ideal candidate will have strong communication skills, proficiency in various office software, and the ability to manage multiple tasks efficiently.
Responsibilities
- Answer and direct phone calls using a multi-line phone system, ensuring professional communication at all times.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Manage calendars, schedule appointments, and coordinate meetings for staff members.
- Assist with clerical duties including filing, organizing documents, and maintaining office supplies.
- Utilize Google Suite for document creation, spreadsheet management, and presentation preparation.
- Provide general administrative support to team members as needed, fostering a collaborative work environment.
- Greet visitors warmly and assist them with inquiries or direct them to the appropriate personnel.
Requirements
- Proven experience in an administrative or clerical role is preferred.
- Proficiency in phone systems and strong computer literacy skills are essential.
- Familiarity with Google Suite applications (Docs, Sheets, Calendar) is highly desirable.
- Excellent organizational skills with attention to detail for effective calendar management and filing systems.
- Strong verbal and written communication skills to interact effectively with clients and team members.
- Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 21 per week
Shift:
- Evening shift
Work Location: In person
Salary : $10 - $11