What are the responsibilities and job description for the Bilingual Customer Service Representative position at PNC Financial Services Group, Inc.?
About the Role
This Part Time Teller position within PNC's Retail Branch organization requires a unique blend of customer service skills and banking knowledge. The ideal candidate will provide exceptional service, accurately perform high-volume transactions, and educate customers on new technology and product opportunities.
- Process various customer interactions to create a positive experience.
- Educate customers on alternatives for managing financial transactions.
- Identify and refer suitable banking products during customer conversations.
