What are the responsibilities and job description for the Product Manager position at Language Services Associates, Inc.?
The Product Manager is responsible for the planning and overseeing of the entire lifecycle of specific LSA existing products and new products. The Product Manager will focus on gathering customer requirements and market trends. The Product Manager will develop recommendations and strategies for product improvements or for creating new products & services.
\n- Maintain expertise in understanding LSA's products, clients, and competitors. Make recommendations on what areas of the business to improve based on this expertise. This includes understanding how KPIs affect product quality.
- Utilize various databases to compile, filter, organize, and present data so that information can be easily absorbed regarding product performance. Make recommendations based on data-driven observations.
- Collaborate with different individuals in the company to spearhead the definition, planning and implementation of multiple product improvement initiatives.
- Assist executives with the process of developing a vision and strategic roadmap for LSA products. Maintain and prioritize backlog items for product improvement initiatives.
- Translate product strategy into detailed requirements, create business cases, create and maintain standard operating procedures.
- Proactively and efficiently resolve concerns while navigating organizational dynamics.
- Represent LSA effectively to both internal and external stakeholders, including presentations and giving direction where needed.
- Performs other duties as assigned.
- Excellent analytical skills
- Excellent project management skills
- Excellent written & verbal communication skills
- Strong problem solving skills
- Strong Excel & data management skills
- Detail and goal oriented
LSA has received recognition as one of the 2023 Top Workplaces in the USA and the Philadelphia Inquirer’s Top Workplaces! Please view our profile via the following link: https://topworkplaces.com/company/language-services-associ/
LSA Provides a great benefits package to full-time employees. We offer Medical, Dental, Vision, 401k with partial match, and other employer covered benefits. Reach out to set up an interview and learn more!
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Stefan Suchanec at 800.305.9673
Founded in 1991 by Laura K.T. Schriver, LSA offers a full range of premier language-based services. With over 240 employees and a network of more than 3,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide, in over 230 languages, across virtually every industry segment. LSA is conveniently located in Horsham, minutes from the PA Turnpike, in a business center with ample free parking and beautiful landscaping. LSA offers a competitive benefits package with a generous 401k match for qualifying employees. For more information on LSA, please visit www.lsa.inc
LSA is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EEO IS THE LAW
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
LSA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the LSA’s legal duty to furnish information. 41 CFR 60-1.35(c)
