What are the responsibilities and job description for the Parts Advisor | Beaverton Kia | WEEKLY PAY position at Lanphere Enterprises, Inc.?
Join our dynamic team in the Parts Department at Beaverton Kia, where passion for automotive excellence meets exceptional customer service! As a key member of our dealership, you'll play an integral role in supporting the needs of our parts department and customers by ensuring they have access to high-quality, genuine parts for a variety of vehicle makes and models. If you're a car enthusiast with a knack for parts and an eye for detail, we want you to join us to help provide exceptional service to every customer, and co-worker, who walks through our doors!
Position is onsite, full time, five days per week (may include Saturdays). Bilingual skills (Spanish) is a plus. Excellent earning potential, full benefits.
THE IMPRESSIVE BENEFITS & PERKS THAT MAKE US A GREAT CAREER DESTINATION
WEEKLY PAY
Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium, and a significant portion of family coverage)
Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more
Paid time off (start accruing on day one)
Take your Birthday off (BirthdayAway)
Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
Employee assistance program
Company-paid life insurance
Flexible spending plan or health savings account; daycare spending plan
Top rated 401(k) w/employer match
Years of Service Awards (be rewarded for your loyalty and longevity)
Pet insurance discount programs, plus more
WHAT YOU'LL NEED • At least one year of automotive dealership parts experience required (those without will not be considered) • At least one year of direct, customer-facing customer service experience with related computer skills • CDK experience a strong plus • Excellent communication skills with a customer focus and friendly, helpful attitude • A smile on your face and in your voice at all times • Flexible schedule to cover dealership hours, including Saturdays • Exemplary punctuality and attendance • Successful completion of pre-employment background and drug screening (for chosen candidates)• Bilingual (Spanish) a plus • Valid driver's license with clean driving record WHAT YOU'LL DO • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner • Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line • Answer phone calls, provide price quotes and other information • Provide a high level of service to internal and external customers • Pull and fill orders from stock • Notify parts manager of out-of-stock parts or shop materials that need immediate attention • Locate out-of-stock parts from outside sources and submit emergency orders, if necessary • Notify the service advisors and the customer when special ordered parts have been received • Follow up on back-ordered parts • Verify will-call and back-order files • Replenish assigned inventory daily • Make sure all internal requests for parts are billed on service repair orders • Receive payment from retail customers or obtain credit authorization • Be trained on wholesale • Ensure that all charge sales are signed by the customer • Issue credit for parts returned; ensure that the original invoice, or its number, is available to verify purchase and pricing • Issue and track requested shop tools to technicians • Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts • Set up orders for daily shipment, delivery, or pick-up • Keep front and rear counter areas clean and uncluttered • Other tasks as requested This job posting in no way states or implies that these are the only duties to be performed in this role. Selected candidates will be required to pass background, MVR, and Drug Screening. Beaverton Kia - a better way to work™ Feel proud about the organization you work for and get great benefits too! 60 years and still going strong! Apply today