Senior Business Analyst, Commercial Operations IT (Veeva, MDM)

Lantheus is headquartered in Bedford, Massachusetts with offices in Billerica as well as in New Jersey, Canada, and Sweden.  For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging and has helped physicians enhance patient care with its broad product portfolio. 

Lantheus is an entrepreneurial, agile, growing organization that provides innovative diagnostics, targeted therapeutics, and artificial intelligence (AI) solutions that empower clinicians to find, fight and follow disease.  At Lantheus our purpose and values guide our behaviors in all interactions and play a vital role in creating a dynamic environment that contributes to our success.  Every employee is crucial to our success; we respect one another and act as one knowing that someone’s health is in our hands.  We believe in helping people be their best and are seeking to bring together a diverse group of individuals with different viewpoints and skill sets to be a part of a productive and inclusive team. 

We are seeking a Senior Business Analyst (Sr BA), Commercial Operations IT (Veeva, MDM) to partner with vendors and business users to support and enhance Commercial platforms. This role will act as a key liaison between business stakeholders, technical teams, vendors, and third parties, focusing on the Commercial Operations space. The Sr BA will be critical in collecting, clarifying, and translating business requirements into detailed documentation and solutions. As a member of the Commercial Excellence IT Team, this role will work closely with cross-functional teams, including Sales, Marketing, Finance, and external vendors/partners, to support operational improvements, systems enhancements, and the seamless implementation of new technology

Essential Functions

Systems Design, Implementation & Project Priorities: Lead the analysis, design, and deployment of systems within Commercial Operations, partnering with internal teams and third parties for seamless implementation and ongoing support. Prioritize and coordinate tasks, balancing business needs, resources, and stakeholder expectations to ensure timely project completion. Oversee project planning, integrations, and implementations while identifying opportunities for system and process improvements

Requirements Gathering & Documentation: Gather and document business requirements, creating actionable plans for technical development, process enhancements, and system optimization.

Cross-Functional Collaboration: Collaborate with teams across Commercial Operations, Finance, IT, Sales, Marketing, and external vendors to identify business process inefficiencies and system requirements, ensuring solutions align with operational goals.

System Testing & Deployment: Support the testing and implementation of system enhancements, ensuring thorough testing phases and alignment with business and regulatory requirements.

Compliance & Risk Management: Ensure all business processes and systems comply with relevant regulations such as SOX, GxP, and other industry standards.

Methodology & Best Practices: Utilize SDLC (Software Development Life Cycle) and Agile methodologies to guide the requirements gathering, solution development, and implementation process.

ALM Tool Utilization: Manage the project lifecycle using ALM tools, ensuring that requirements, testing, and implementation processes are tracked and documented for efficient project delivery.

Minimum Skills and Experience

• BA/BS degree in Information Technology, Business Administration, or a related field, with at least 5 years of progressively responsible experience in business analysis or related roles.
• Experience in the life sciences or pharmaceutical industry is required.
• Understanding of ITGC, SOX controls, and industry compliance standards.
• Proven analytical, troubleshooting, and problem-solving skills.
• Demonstrated ability to work collaboratively across functional teams, vendors, and third parties to deliver solutions that drive business value.
• Familiarity with Veeva CRM to manage and optimize sales and customer relationship workflows.
• Strong knowledge of financial and sales processes within commercial operations, such as lead management, sales forecasting, pricing, and financial reporting.
• Knowledge of data management and analytics tools such as Power BI, Tableau, and similar platforms to create reports, dashboards, and data visualizations for insights. Additionally, familiar with MDM (Master Data Management), Data Lake, Databricks, and Informatica data-related tools is a plus.
• Proven experience in utilizing Agile and Waterfall methodologies for project management, business analysis, and systems development. Skilled at thriving in fast-paced environments while effectively managing multiple priorities.
• Familiarity with BPM (Business process modeling) tools. Create clear and concise documentation for business processes, including process flows, workflows, and guidelines.
• Proficiency with ALM tools to manage requirements, testing, and project lifecycle (ALM tools experience preferred).
• Strong written and verbal communication skills.

Lantheus is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Lantheus is an E-Verify Employer in the United States. Lantheus will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.