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Bilingual Insurance Customer Service Rep

Lara Insurance Agency
Torrance, CA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/1/2025

Join the Lara Insurance Agency, a vibrant and locally focused insurance firm based in Torrance, California, known for its commitment to client satisfaction and community support. We are seeking a dedicated and enthusiastic Commercial Insurance Dept to join our in-office team. As an Insurance Customer Service Rep, you will play a crucial role in supporting our commercial insurance team, ensuring smooth operations, and delivering exceptional customer service. Take the next step in your professional journey with us and become part of a supportive team that inspires growth and achievement.

Your base salary will range from $35,000 - $50,000 with bonus opportunities on top.

Part time will ideally be 20 - 30 hours per week, preferably mornings.

Benefits

Annual Base Salary Based on Experience

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Advancement Opportunities

Long-Term Career Growth

Mentorship with Established Agent

Pay Raise Opportunities

Monthly Employee Appreciation Lunch

Ongoing Training Seminars

Work-Life Balance

Team Meetings

Hands-On Training

Flexible Hours

Team Building Activities

Bonus Opportunities

Weekends Off

Evenings Off

Professional Work Environment

Responsibilities

  • Administrative Support : Assist the Commercial Insurance team with clerical tasks such as filing, scheduling appointments, and managing correspondence.
  • Client Interaction : Engage with clients over phone and email, providing assistance and directing inquiries to the appropriate team members.
  • Documentation Management : Prepare and organize insurance documentation, ensuring accuracy and completeness for new and existing policies.
  • Data Entry : Input client information and insurance details into the system, maintaining up-to-date records.
  • Continuous Improvement : Identify areas where administrative processes can be enhanced for efficiency and effectiveness.

Requirement

  • Education : A high school diploma or equivalent is required; an associate's or bachelor's degree in business or a related field is preferred.
  • Experience : Previous experience in insurance sales or customer service is beneficial.
  • Communication Skills : Excellent verbal and written communication skills are necessary for client interactions.
  • Organizational Skills : Strong organizational and multitasking abilities to handle various administrative tasks efficiently.
  • Attention to Detail : Acute attention to detail to ensure accuracy in policy documents and data entries.
  • Tech Proficiency : Basic computer skills and familiarity with insurance software
  • Bilingual is Required (Spanish / English)
  • Salary : $35,000 - $50,000

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