BDC Sales Representative

Salary: $50,000.00 - $90,000.00 per year (hourly plus monthly performance bonuses)

Are you passionate about delivering exceptional customer service? Do you have a knack for sales and communication? Are you competitive? If so, we want to hear from you!

About Us: We believe that customer service is an art form—a blend of charisma, knowledge, and communication. Our team is dedicated to providing a top-tier automotive experience for our clients, and we’re looking for a talented Automotive Customer Service Internet Sales Rep to join our growing team.

Key Responsibilities:

• Handle heavy inbound and outbound calls with a commitment to improving customer satisfaction.
• Schedule sales appointments and log all customer interactions.
• Conduct follow-up calls and confirm scheduled appointments.
• Manage customer requests via phone and email, ensuring timely responses.
• Update customer information in the CRM and notify necessary departments of appointments.
• Assist with additional duties as assigned and work towards meeting or exceeding monthly goals.
• Maintain Saturday availability to support business operations.

Essential Duties:

• Answer all incoming phone calls promptly and professionally.
• Make outbound calls to potential customers.
• Schedule follow-up contacts for customers without appointments.
• Post scheduled appointments on the appointment board.
• Reschedule no-show customer appointments and ensure future contact is scheduled as needed.

Qualifications:

• High School Diploma or equivalent.
• Previous experience in phone or customer service roles, preferably in automotive or business development.
• Professional, enthusiastic, and friendly demeanor at first contact with customers.
• Highly organized with excellent multitasking abilities in a fast-paced environment.
• Proficient in Microsoft Word and comfortable with data entry and computer systems.

What We Offer:

• Access to a tremendous product and inventory.
• Ongoing company-wide training to enhance your skills.
• Strong company reputation with a supportive work culture.
• Opportunities for professional growth and advancement.

If you are ready to take your career to the next level and join a dynamic team, we would love to hear from you!

Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Monthly bonus

Application Question(s):

• Do you have at least one year of internet sales OR BDC experience?

Ability to Relocate:

• Carmel, IN 46032: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $90,000