What are the responsibilities and job description for the Client Resolution Specialist - Call Ctr [$17.25/HR] / Mon - Fri position at Larjar, Inc.?
Job Description
Job Description
QA Client Resolution Specialist
Monday-Friday 8 : 30am-5 : 30pm
Pay : $17.25 / Hour
ProCare - 18 Years and Growing Strong – Come Join the Team!!
- On Site Position – Tampa (33634)
- 15 Days Paid Time Off per year (no waiting period to start accruing) - earned on an accrual basis (4.62 hours per paycheck)
- Casual Dress Code – Yes, that includes Jeans!
- Paid Holidays – no waiting period
- Diverse, Inclusive and Positive work environment
- Growth and Development Opportunities
- Fun Committee (quarterly workplace events)
- Cloud Room – your place to relax and unwind during breaks
- Comprehensive Benefits Package
Pay : $17.25 / Hour
Principle Duties and Responsibilities :
Knowledge, Skills and Abilities Required :
Benefits :
The responsibilities for the QA Client Resolution Specialist include, but are not limited to : Researching client issues, contacting the involved parties for feedback, preparing written resolutions to the clients, updating the referrals, and assisting with maintaining current QA Queues. Candidate must be able to work without immediate supervision and possess very strong written and verbal communication skills. Candidate must also be organized, be efficient at multi-tasking, detail-oriented, and a strong team player.
Summary : ProCare is the largest privately held Worker’s Compensation transportation and language services provider. Our Customer Service team assists our client companies in their efforts to efficiently arrange transportation to medical appointments, pharmacy stops, etc... and, also provide language support in over 200 languages through both our bi-lingual Customer Service center and through contract interpreters.
The above are not intended to be an all-inclusive list of the duties, responsibilities and requirements of the job described. Rather, they are intended only to describe the general nature of the job .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $17
