What are the responsibilities and job description for the Guest-Centric Sales Trainer position at Larry H. Miller American Toyota Albuquerque?
About Asbury
Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Asbury Automotive Group Guest-Centric Sales Trainer
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.
- Designs, organizes, and facilitates Guest Focused Sales training for the dealership's guest-facing team members
- Assesses the impact of the Guest Focused Sales training by tracking an essential set of metrics
- Partners with the store management and identifies opportunities for improvements to the Guest Focused sales process
- Cultivates a friendly learning environment, promotes classroom interaction and activity, and addresses challenges that may arise
- Documents sales success stories and misses to strengthen the Guest Focused Sales training curriculum.
- Maintains knowledge of Asbury technology and best practices related to Guest Focused sales processes
- Clearly communicates and promotes Asbury's Mission, Vision, expectations, policies, and compliance.
- Tracks record of success in planning and facilitates sales-specific training to diverse audiences.
- Performs other related duties to benefit the mission/vision of the organization
Education & Experience
- Automotive sales experience (minimum 1-3 years)
- Experience in a formal Training and Development role preferred
- Bachelor’s degree with related work experience in retail, hospitality or service industries preferred
- Must have solid analytical, organizational, and program design skills
- Must have exceptional interpersonal communication, project management, and problem-solving skills
- Must have the ability to work under pressure and maintain a professional demeanor
- Must have a track record of impeccable customer service reviews
- Must have advanced computer skills with Microsoft Office products and DMS software
- Must be detail-oriented and organized to work in a fast-paced environment
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards(select management and front-line team members eligible!)
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 8 weeks of paid pregnancy leave (disability leave)
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on vehicle purchases, parts, and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives
- Aggressive Employee referral program with bonus opportunities
