What are the responsibilities and job description for the Patient Account Coordinator position at Larry H. Miller Senior Health?
Description:
The Patient Account Coordinator (PAC) will be responsible for managing the billing and financial aspects of patient accounts, ensuring accuracy and compliance with regulatory requirements
Fulltime, Weekends.
Primary Responsibilities and Duties:
- Manage the billing process for patient accounts, including verifying insurance coverage, billing charges, and processing payments.
- Review and update resident demographic and insurance information in the facilities electronic health record system.
- Coordinate with residents, families, and insurance companies to resolve billing inquiries, disputers, and discrepancies.
- Prepare and submit insurance claims, following proper coding and documentation guidelines.
- Monitor accounts receivable aging reports and follow up on unpaid claims or delinquent accounts.
- Assist residents and families in understanding their insurance benefits, coverage limitations, and financial responsibilities.
- Provide support and guidance to residents seeking financial assistance or payment arrangements.
- Maintain confidentiality of resident information and adhere to HIPAA regulations and facility policies related to privacy and security.
- Collaborate with clinical staff, billing specialists, and other team members to ensure accurate billing and reimbursement for services provided.
- Participate in training and continuing education to stay informed about changes in billing regulations and reimbursement processes.
- Perform all other duties assigned.
Requirements:
- High school diploma or equivalent; associate's or bachelor's degree preferred
- Knowledge of medical terminology and insurance billing codes
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and electronic medical record systems
If you are a highly motivated individual with a passion for healthcare and customer service, we encourage you to apply for this exciting opportunity.
Requirements:Physical Requirements:
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Work performed in a medical setting due to the need to work in person with residents, families, and staff.
- Occasional standing and walking within the facility may be required.
- Manual dexterity and hand-eye coordination for handling paperwork, typing, and using office equipment.
- Visual and auditory acuity to review documents, communicate effectively, and respond to resident inquiries.
- Stamina and physical endurance to handle a fast-paced work environment and meet deadlines for billing submission and account management.
- Ability to lift and carry boxes of medical records and supplies, as needed, up to 5lbs.
- Ability to bend, stoop, kneel, and reach to access files, storage cabinets, and other work-related materials.
- Ability to work in an office environment with moderate noise levels and occasional interruptions.
- Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
