What are the responsibilities and job description for the Service Advisor position at Larry Spacc GMC?
Summary
As a Service Advisor at Larry Spacc GMC, you will be the vital link between our customers and our service department. Your role will involve understanding customer needs and providing them with the best solutions to ensure their vehicles are running smoothly. This position is essential in enhancing customer satisfaction and loyalty.
Responsibilities
- Greet customers and assess their automotive service needs.
- Provide accurate estimates for repairs and services while explaining technical information clearly.
- Coordinate with technicians to ensure timely completion of services.
- Upsell additional services based on customer needs and vehicle condition.
- Maintain detailed records of customer interactions and transactions.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
Requirements
- Proven experience in automotive sales or service advisory roles.
- Strong mechanical knowledge to effectively communicate with customers about vehicle issues.
- Excellent sales skills with a focus on customer satisfaction.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with dealership operations is a plus.
If you are passionate about cars and customer service, join our team at Larry Spacc GMC! Apply today to help us drive customer satisfaction to new heights!
Job Type: Full-time
Pay: $35,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Experience:
- SERVICE ADVISOR: 1 year (Preferred)
Work Location: In person
Salary : $35,000
