What are the responsibilities and job description for the Front Desk Receptionist/Scheduler position at Lars Remodeling and Design?

Lars Remodeling & Design is a distinguished home remodeling and design company with a rich legacy spanning over 30 years. We pride ourselves on our unwavering commitment to exceptional service and exceeding client expectations. Our team is a tight-knit family that thrives on respect, collaboration and a genuine passion for creating unforgettable homeowner experiences.

We are looking for a passionate and customer-focused individual to join our team as a Front Desk Receptionist / Scheduler.

As the Front Desk Receptionist / Scheduler at Lars Remodeling & Design, you will play a pivotal role in ensuring that our clients receive the highest level of customer service and support throughout their remodeling journey.

MAJOR DUTIES AND RESPONSIBILITIES

Work in close partnership with the Director of Marketing & Product Sales
Professionally handle incoming calls, consistently answering by the second ring to provide prompt and courteous assistance.
Extend a warm and hospitable welcome to all visitors, whether they are on the phone or in person, maintaining a friendly and helpful demeanor.
Act as a liaison between customers and the sales team, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Provide administrative support to both sales and marketing teams, including scheduling meetings, managing calendars, and handling correspondence.
Monitor and maintain company collateral including business cards, appliance literature, and direct mailers.
Thoroughly screen potential clients by gathering and meticulously documenting relevant client and project information, setting the stage for successful interactions.
Facilitate Design Consultation scheduling for homeowners in collaboration with Project Consultants, ensuring a smooth process for clients.
Execute daily opening procedures for the showroom. Ensure the smooth operation and upkeep of the showroom, encompassing inventory management, replenishing snacks and beverages, maintaining restroom supplies, tending to the showroom and kitchen coffee machines, and ensuring proper functionality of lighting and shade operation.
File, scan, and upload documents as needed.

QUALIFICATIONS FOR THE JOB

Customer service experience : 3 years (Preferred)

Administrative Assistant : 3 years (Preferred)

Bachelor's degree or equivalent experience in a relevant field (high-end customer service)

Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Demonstrated ability to quickly learn and adapt to new computer software and familiarity with Customer Relationship Management (CRM) systems is a plus.

Excellent written and verbal communication skills - proven aptitude for effectively engaging with diverse audiences, personalities, and experience levels.

High-level organizational skills, ability to multi-task, extremely strong attention to detail, and the ability to prioritize and follow through on assignments in a timely, proactive, and responsive manner.

Self-motivated, with a hands-on approach to problem-solving, ability to prioritize tasks and manage multiple projects in a fast-paced environment, as part of a team or independently.

Adaptability and a willingness to learn and adapt to new technologies and strategies.

Lars Remodeling & Design is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, or gender.

Job Type : Full-time

Salary : $50,000.00 - $65,000.00 per year

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Mileage reimbursement

Paid time off

Vision insurance

Schedule :

Monday to Friday

Weekend availability

Work Location : In person

Salary : $50,000 - $65,000

Apply for this job

Receive alerts for other Front Desk Receptionist/Scheduler job openings

Front Desk Receptionist/Scheduler

What are the responsibilities and job description for the Front Desk Receptionist/Scheduler position at Lars Remodeling and Design?

What is the career path for a Front Desk Receptionist/Scheduler?

Job openings at Lars Remodeling and Design

Not the job you're looking for? Here are some other Front Desk Receptionist/Scheduler jobs in the San Diego, CA area that may be a better fit.

We don't have any other Front Desk Receptionist/Scheduler jobs in the San Diego, CA area right now.

AI Assistant is available now!