What are the responsibilities and job description for the Customer Service Representative position at Larsen and Warren Financial Group LLC?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues in a timely manner. This role requires strong communication skills and the ability to work effectively. A passion for helping customers and a commitment to delivering high-quality service are essential.
Duties
- Respond promptly to customer inquiries via phone, email, or in person, ensuring a positive experience.
- Utilize computer systems to document interactions, track customer requests, and manage follow-ups.
-Work with other staff and advisors to provide service to existing clients.
Qualifications
- Proven experience in customer service or customer support roles is preferred.
- Excellent communication skills in English.
- Strong phone etiquette and interpersonal skills to engage effectively with customers.
- Proficiency in using computer systems and software for documentation and communication purposes.
- Ability to work independently as well as part of a team.
- A positive attitude with a willingness to learn and adapt to new challenges.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 10 – 15 per week
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- 4 hour shift
- Day shift
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $20