What are the responsibilities and job description for the Ticket Operations & Sales Coordinator position at Las Vegas Lights FC?
Position Summary
The Ticket Operations and Sales Coordinator is responsible for leading the day-to-day Ticket Operations effort as well as assisting the Ticket Sales & Service team with administrative items.
Primary Responsibilities
- Build and maintain all ticketing offers as provided by leadership
- Lead renewal efforts from an operations perspective
- Ensure accurate reporting and pricing
- Maintain the Las Vegas Lights FC information in ticketing system (SeatGeek/Unify)
- Report on all season ticket member payment plans
- Manage all box office staff on Las Vegas Lights FC match days
- Work with Corporate Partnership Activation team to effectively manage all partner tickets and offers
- Assist CRO in inventory management
- Support Managers and Account Executives in creation of all group offers, digital flyers and promo codes
- Assist Business Operations Coordinator with building and sharing any necessary reporting for the Ticket Sales department
- Help with coordination and internal communication for all season ticket member related events
- Support Ticket Sales team with gameday communication to clients
- Other duties as assigned
Minimum Qualifications
- Minimum of 1 experience in ticket operations
- Proven track record of being a team player
- Detail oriented
Preferred Qualifications
- Experience working in the soccer, sports, and/or entertainment industry
- Prior experience with SeatGeek/Unify
Essential Functions:
- Ability to multitask
- Excellent organizational and problem-solving skills
- Communicate across departments
- Must be able to handle confidential, privileged, and/or sensitive information carefully
Physical Requirements
- Ability to sit, walk, and stand for long periods of time through the day
- Lift at least 20 pounds
- Role routinely uses standard office equipment
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
