Customer Service Manager

At Las Vegas Petroleum, we are committed to providing exceptional customer service and a wide range of amenities to our customers. We are currently seeking a Lead Cashier to join our team and take on a pivotal role in ensuring the smooth and efficient operation of our convenience store locations.

Job Overview:

As a Lead Cashier at Las Vegas Petroleum, you will be responsible for overseeing cash register operations and maintaining a high level of customer service. This hands-on role involves managing the cashiers during your shift, ensuring all transactions are handled accurately while upholding the company's standards for service and cleanliness.

Key Responsibilities:

• Team Leadership: Lead and supervise the cashier team, providing guidance and training to ensure optimal performance.
• Customer Engagement: Assist customers with inquiries and ensure they receive exceptional service throughout their shopping experience.
• Transaction Management: Oversee cash handling and transaction processing, ensuring accuracy and compliance with company policies.
• Inventory Oversight: Monitor inventory levels and assist with restocking and merchandising as needed.
• Store Maintenance: Ensure cleanliness and organization of the cashier area and surrounding sales floor.
• Reporting: Provide feedback on team performance and customer interactions to store management.

Requirements:

• Experience: Previous experience in a cashier or customer service role, with some supervisory experience preferred.
• Skills: Strong numerical and cash handling skills, along with basic computer knowledge.
• Communication: Excellent verbal and written communication skills for effective interaction with customers and team members.
• Reliability: Must be dependable and flexible, willing to work various shifts, including weekends and holidays.
• Leadership: Ability to lead a team, motivate staff, and handle any challenges that arise during the shift.