What are the responsibilities and job description for the Team Member Sbarro (Russell and Decatur) position at Las Vegas Petroleum?
As a Team Member at Sbarro, you will play a key role in delivering a positive dining experience for customers by assisting with food preparation, taking orders, maintaining cleanliness, and ensuring high-quality service in a fast-paced environment.
Key Responsibilities:- Greet customers in a friendly and professional manner.
- Take customer orders, process payments, and answer questions regarding the menu.
- Ensure orders are accurate and served in a timely manner.
- Address and resolve customer complaints or concerns with professionalism and courtesy.
- Maintain a positive and engaging atmosphere for guests.
- Assist in preparing pizzas, pasta, salads, and other menu items according to Sbarro's standards.
- Operate kitchen equipment such as ovens, grills, and fryers to prepare food.
- Ensure that food is cooked and presented according to quality standards and company guidelines.
- Help with food portioning, restocking, and maintaining inventory levels.
- Keep the restaurant clean and organized, including dining areas, kitchen counters, food prep stations, and restrooms.
- Follow all health and safety regulations for food storage, preparation, and sanitation.
- Clean and sanitize kitchen equipment and utensils regularly to maintain cleanliness.
- Operate the cash register, process customer payments, and issue receipts.
- Handle cash, credit card transactions, and mobile payments accurately.
- Maintain cleanliness and organization of the cashier area.
- Work closely with other team members to ensure smooth restaurant operations and a positive guest experience.
- Assist with training new employees or cross-train in various areas of the restaurant.
- Collaborate with the team to meet daily goals and ensure efficiency.
- Assist with inventory management, restocking, and maintaining the supply of food and beverage items.
- Perform additional tasks as directed by the manager or supervisor.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic math skills for handling cash and processing payments.
- Strong attention to detail and a commitment to quality.
- Ability to work well as part of a team and follow directions.
- Previous experience in food service or retail is a plus but not required.
- Ability to follow food safety and sanitation standards.
- Flexible availability to work evenings, weekends, and holidays.