What are the responsibilities and job description for the Customer Success Manager position at LaSalle Network?
LaSalle Network is partnering with a leading software company empowering businesses to build their best teams! As they continue to grow, they are looking to expand their Customer Success team to support clients more effectively.
We are seeking a Customer Success Manager to build strong partnerships with customers, helping them maximize the value of our client's platform. This role will support the company's largest partnership program, specifically working with automotive dealerships to improve their hiring processes.
Customer Success Manager Responsibilities:
- Serve as a consultant to customers, helping them optimize the platform for maximum impact
- Analyze product usage data and provide recommendations to improve hiring strategies
- Drive revenue growth by delivering value and identifying opportunities for upselling
- Improve product adoption and engagement through proactive communication
- Respond to customer inquiries and challenges with a resourceful attitude
- Collaborate with cross-functional teams to reduce cancellation risks and enhance customer satisfaction
Customer Success Manager Requirements:
- 4 years of experience in Account Management or Customer Success
- Proven success in driving results and managing customer relationships
- Strong communication and interpersonal skills
- Ability to prioritize tasks and manage time effectively
- Experience in SaaS, recruiting, or automotive industries is a plus
- OEM (Original Equipment Manufacturing) experience is a plus
- Automobile industry experience is a plus
- Bachelor's degree required
If you're eager to help customers succeed and thrive in a fast-paced environment, we encourage you to apply!
Thank you,
Katie Webb
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/04/Field-Employee-Benefits-LaSalle-Network.pdf
Salary : $30
