IT Field Technician

LaSalle Network is partnering with a leading Infrastructure Construction Company to help them hire an experienced IT Field Service Technician to join their team.

We are seeking an experienced IT Field Service Specialist to join our team. This role is focused on leading the planning, installation, repair, and support of IT servers, network, and security systems, with a strong emphasis on the installation and maintenance of low-voltage cabling, including Cat5, Cat6, and fiber optic cables. The successful candidate will engage with business stakeholders, vendors, and IT teams, ensuring the successful and on-time delivery of IT facilities and infrastructure projects. This role will require frequent travel across the United States and very small travel to Canada.

IT Field Service Specialist Responsibilities:

• Ensure proper setup, configuration, and ongoing maintenance of network infrastructure, including IT servers and network devices
• Focus on the installation, maintenance, and troubleshooting of low-voltage structured cabling systems, including Cat5, Cat6, and fiber optic cables
• Assist with the configuration and deployment of network infrastructure equipment for LAN/WAN and other systems
• Act as the primary point of contact for assigned projects, coordinating activities across multiple teams to ensure successful project execution
• Understand and diagnose customer issues, identify root causes, and provide timely solutions to ensure the successful resolution of network and cabling-related concerns
• Perform routine maintenance tasks for IT facilities and networks across all company locations, including fieldwork across North America
• Maintain accurate documentation of installations, inventories, and related activities
• Participate in an on-call rotation for network monitoring, troubleshooting, and escalations
  
  

IT Field Service Specialist Requirements:

• High School Diploma or Equivalent required
• 2 years of IT support experience with a proven track record of customer satisfaction
• Proficiency with data communications, wired and wireless networking, and networking principles such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking, and network security
• Experience with structured cabling (Cat5, Cat6, fiber optic) installation and troubleshooting
• Familiarity with cable testing tools (e.g., cable testers, fiber testers)
• Ability to travel 60%-75% of the time, including travel to remote locations
• Availability for after-hours, weekends, and on-call duties as needed
• BICSI, CCNA, NETWORK , or similar certifications
• Experience with structured cabling installation, including aerial, buried, and underground wiring systems
• Familiarity with networked security systems, burglar alarms, security cameras/recorders, and access control systems (e.g., Kantech Entrapass)
• Experience with Cradlepoint, HPE Aruba, and Cisco Meraki network equipment
• Hands-on experience with fiber optic cable installation and troubleshooting
• Ability to work in various physical environments, including rooftops, remote sites, and construction trailers
• Ability to lift, carry, and move heavy objects (up to 60 lbs regularly, up to 100 lbs occasionally).
• Comfortable with climbing ladders and working in elevated positions.
• Valid driver’s license and the ability to travel by car and air for business.
• Flexibility to work varied hours, including evenings and weekends, as necessary.
  
  

If you are interested in this opportunity and meet the qualifications, please apply today!

Thank you,

India Spencer

Sr. Project Manager

LaSalle Network