What are the responsibilities and job description for the Multilingual Client Support Specialist position at LaSalle Network?
Job Description
This position requires a Multilingual Client Support Specialist to join our team onsite in the Kenosha, WI area. We are looking for an individual who can communicate effectively with clients and internal stakeholders.
Responsibilities
- Serve as the primary point of contact for order management and associated inquiries.
- Assist with special projects as necessary.
- Manage incoming emails from various internal sources.
- Generate clear, consistent communication to internal and external team members regarding program status and requirements.
- Facilitate accurate inventory management, including item setup validation, PO's, and communication with the warehouse.
- Follow through on exception reporting from beginning to end – generate reports, code items, follow up with stakeholders, and problem-solve as necessary to eliminate exceptions.
- Prioritize orders and/or projects, including prompt expediting of emergency requests.
- Maintain and distribute reports as needed to ensure daily requirements are met.
