What are the responsibilities and job description for the Retail Customer Experience Agent position at LaSalle Network?
Overview: At LaSalle Network, we believe that every customer interaction should be a positive one. As a CUSTOMER SERVICE REPRESENTATIVE, you will play a critical role in achieving this goal by handling inbound calls, addressing customer concerns, and maintaining accurate records through data entry.
Responsibilities:
- Responding to customer inquiries and resolving issues efficiently
- Maintaining accurate records and data entry
- Collaborating with the team to achieve customer satisfaction goals
Requirements:
- Familiarity with Google Chrome browser and Microsoft Office Suite
- Previous experience in customer-facing roles
- Excellent communication and problem-solving skills
This is a full-time, open-ended temporary position offering competitive pay and benefits. Apply today to join our dynamic team and contribute to delivering exceptional customer experiences!