Title Specialist

LaSalle Network has partnered with a client who is seeking Title Specialist to join their growing team. In this role, you’d handle title procurement, assist with document processing and deliver outstanding customer service by addressing inquiries, managing documents and occasionally delivering/picking up paperwork from the county clerk’s office. This is a position with training and development opportunities to set you up for success.

Title Specialist Responsibilities:

• Process and file titles, handle documents and perform general office tasks
• Use an online phone system to manage calls, answer escalations and resolve inquiries (3-4 calls per day)
• Check and update vehicle stock, log updates and provide detailed explanations to customers
• Scan titles and receive documents via FedEx
• Drive to local county clerk’s office on a rotating basis to manage title paperwork
  
  

Title Specialist Requirements:

• Prior experience in an office setting with strong customer service skills
• Ability to process documents meticulously, stay organized and handle escalated calls
• Familiarity with Microsoft Office; experience with phone systems is a plus (training on ASAP processing system provided)
• Willing to grow with our client’s team and learn the details of title processing
• Auto industry or title processing experience is a bonus but not required
• High school diploma or equivalent required; higher degree is a plus
  
  

If you’re detail-oriented, organized and excited to be part of a growing team, we’d love to hear from you! Reach out with your interest today!

Thank you,

Kelci Benton

Senior Project Manager

LaSalle Network