What are the responsibilities and job description for the Client Account & Billing Liaison position at Latham & Watkins LLP?
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Client Account & Billing Liaison is an integral part of Latham’s Office Accounting team and will be responsible for coordinating and performing all activities related to the billing process, and providing follow-up support to billing attorneys, billing secretaries, practice office staff, and clients in all aspects related to billing, while preparing and analysing complex client billing, ensuring that all client guidelines, internal protocols, and firm guidelines are followed and enforced. Additionally, the role involves proactive oversight of inventory management to facilitate prompt billing and efficient collections. This role will be located in our Century City Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
- Acting as a liaison between billing attorneys and secretarial staff, practice office billing staff, and clients’ staff by providing expert-level subject matter support; responding to internal and external inquiries in a timely manner
- Communicating with customers to ensure their requests from the billing staff are being met; updating customers on status of tasks and/or projects; liaising with global Billing teams to provide local-level logistical and technical support
- Liaising with local Finance Committee members in support of Finance Committee objectives; preparing for and participating in quarterly Finance Committee calls and facilitating any actionable next steps resulting from calls
- Liaising with the eBilling team to ensure corrective actions are in place for future submissions
- Generating and reviewing Proformas from Elite 3E (pre-existing or generating new charges)
We’d love to hear from you if you:
- Possess excellent problem-solving skills
- Display strong interpersonal and communication skills, with the ability to inspire and motivate others
- Demonstrate the ability to foster a growth mindset and drive continuous improvement
- Have the ability to work collaboratively, effectively communicate with various teams, and build strong relationships to foster partnerships
- Possess the ability to take on projects and complete them independently
- Demonstrate analytical skills needed to correctly comprehend and communicate data
- Exhibit the ability to prioritize tasks effectively and manage multiple projects simultaneously without compromising quality
And have:
- A high school diploma, with a Bachelor's degree or an equivalent in Accounting, Finance, Business Administration, or a related field, preferably
- A minimum of six (6) years of experience in general accounting practices, including a minimum of five (5) years of experience with law firm billing processes and practices
- Prior experience with a professional services billing operations system, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional Development programs
- Employee discounts
- And more!
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.
Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.
Please click here to review your rights under U.S. employment laws. #associate #LK1-LKI
Pay Range
USD $95,000.00 - USD $115,000.00 /Yr.Salary : $95,000 - $115,000
