ServiceNow Developer

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

About the Role

The ServiceNow Developer is an integral part of Latham’s Technology & Information Services team and will be responsible for the design and development of custom applications on the ServiceNow platform, while participating in process flow analysis and process redesign along with stakeholders and team members. This role will be located in our Global Services Office in downtown Los Angeles. Please note that this role requires working at least two days per week in person at our Global Services Office in downtown Los Angeles, or as business needs dictate.  

Responsibilities & Qualifications

Other key responsibilities include:

• Performing intermediate to advanced-level development tasks within the Service Catalog and most modules within the ServiceNow platform
• Creating and/or maintaining Service Catalog items, some of which require complex catalog development experience and knowledge
• Creating and/or maintaining components, such as server-side scripts, ACLs, Business Rules, UI Actions, UI Policies, AJAX, and using languages such as JavaScript, Angular, and Python
• Developing client-focused solutions in the following modules: Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Virtual Agent, and Service Portal
• Promoting effective work practices, working as a team member, and showing respect for co-workers
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 

We’d love to hear from you if you:

• Demonstrate the ability to manage, organize, and disseminate information effectively
• Display excellent administrative, organizational, and coordination skills
• Possess the ability to follow defined processes and learn new concepts quickly in order to test and support the administrative functions within ServiceNow

And have:

• A bachelor's degree or an equivalent; a minimum of six (6) years of relevant experience may be considered in lieu of a degree
• A ServiceNow Administrator certification
• A ServiceNow Developer certification, preferably 
• A minimum of two (2) years of experience on the ServiceNow platform
• A minimum of five (5) years of IT business-related experience

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

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Pay Range

Salary : $115,000 - $145,000