HR Receptionist

Required Qualifications

• Minimum High School Diploma
• Basic computer and Microsoft Office skills.
• Bi-lingual English/Spanish speaking is a plus.

Desired Qualifications

• Friendly with high energy and the willingness to go above and beyond.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Strong organizational and prioritization skills.
• Must be a team player with a strong sense of commitment to the customer and team members.
• Detail Oriented.

Core Responsibilities

• Greet all visitors with a friendly, high energy, professional demeaner, while ensuring proper guest protocols are achieved (Sign in, GMP policy signatures, NDA’s, refreshments, etc.)
• Maintain a neat, welcoming & organized office environment.
• Answer all incoming calls according to all company policies with exceptional telephone skills.
• Direct phone calls to the appropriate parties as necessary.
• Take written/email messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Prioritize visitors from any regulatory agency including but not limited to (USDA/FDA Inspectors, OSHA Inspectors, Local Authorities, other governmental agencies).
• Coordinates questions and issues with the appropriate department personnel.
• Addresses customer concerns and issues or escalates them as needed.
• Helps with clerical/office tasks, such as scheduling appointments, maintaining records, distributing mail, copies, answering phones, ordering supplies, maintaining reception cleanliness, etc.
• Accept mail and deliveries and route to appropriate recipient
• Manages the conference room meeting schedules and supports meeting leaders with breakfast/lunch/snack coordination as needed.
• Support the office staff with coordinating Iron Mountain document retention retrievals/send-offs.
• Support executive leadership with monthly credit card reconciliation.
• Manage Latitude SWAG inventory.
• Maintain confidentiality of company and customer information at all times.
• Performs other duties as assigned.