What are the responsibilities and job description for the Front Desk Coordinator position at Latitude Acupuncture & Wellness, LLC?
Latitude Acupuncture & Wellness in South Burlington, VT is a growing wellness practice in need of a Front Desk Coordinator to help our practice run smoothly. We are looking for someone who is warm, personable and passionate about wellness to join our team! Latitude currently serves the community through acupuncture, herbal medicine, energy healing and massage.
This is an in-person position, we are looking for someone to sit at our front desk and manage our patient experience from the reception side. This role includes: patient interaction, both live and via phone/email, managing schedule requests, turning rooms over between patients and other various tasks to keep the office running. This role is directly supportive to our acupuncturist, who is also the business owner.
This is a part-time position, 8 hours/week, ideally in two 4-hour blocks.
Office hours
Monday 9-6p
Tuesday 9-2p/10-7p
Thursday 9-2p
Friday 9-2p/9-630p
Expectations
The FDC should have:
- Attention to detail
- Comfort and warmth interacting with patients, excellent interpersonal skills
- Correct grammar in email correspondences
- Independence with tasks, someone who is a self-starter
Responsibilities
- Front desk reception - checking patients out; accepting payment and rescheduling them
- Data entry - submitting insurance codes into billing system for payment
- Communicating with patients via phone and email
- Preparing rooms for treatment
- Ordering supplies and restocking rooms
- Cleaning cups and other equipment
- Folding clean linens
- Trash removal and light cleaning between the cleaning service
- Light personal assisting
Educational Requirements
- No educational requirements - we are looking for someone with a positive attitude who is open to learn. This position is best suited for someone who is outgoing and connects well with others.
Application Questions:
- How is your attention to detail?
- How self-directed are you when given a task that feels challenging?Latitude Acupuncture & Wellness, South Burlington, VTindee
- Will you be able to reliably commute to South Burlington, VT 05403 for this job?
- Please provide 2 professional references from contacts within the past 10 years.
Job Type
- Part-time
Pay
- $23.00 per hour
Schedule
- 4 hour shift
Experience
- Customer service: 1 year (Required)
Work Location
- In person
Job Type: Part-time
Pay: $23.00 per hour
Expected hours: 8 per week
Schedule:
- 4 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $23