Business Office Supervisor

Since 1987, Laurel Ridge Treatment Center has been the premier provider of specialized behavioral health and addictive disease services in San Antonio and South Texas. Our 330-bed facility is one of the largest freestanding psychiatric hospitals in the United States. Set on a therapeutic 29-acre campus in north central San Antonio, Laurel Ridges serves as the setting for the treatment for children, adolescents, young adults, adults, veterans and military personnel. Laurel Ridge’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, PTSD, depression and anxiety, mental illnesses and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

Laurel Ridge Treatment Center is part of one of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS). UHS has been recognized as one of the World’s Most Admired Companies by Fortune for 10 years in a row.

Universal Health Services (UHS)

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Position Summary:

Business Office Supervisor oversees and provides leadership to the business office / patient accounts team and ensures all deadlines are met. This position interfaces with third party payers and patients / quarantors as necessary. The Business Office Supervisor monitors billing codes for accuracy, collaborates with Business Office Director to minimize bad debt and increase net revenue.

Key Responsibilities:

Supervises all Patient Account Representatives in all facets of handling patients’ accounts

Maintains Net A/R Days at 65 or less

Controls Bad Debt expenses to 3.0% or less of net revenue

Advices CFO and CEO of financial concerns involving patients

Prepare month end accounts receivable reports

Negotiates one-time contracts

Processes contractual allowances

Maintain Midas for Denial Tracking

Provides input to strategic decisions that affect the patient accounts and revenue

Develops and manages operational initiatives with measurable outcomes

Directs the departmental quality improvement efforts to achieve optimal productivity, operational effectiveness, efficiency and satisfaction of internal and external customers. External customers include patients, referring providers, physicians and third-party payers

Skills, Knowledge, and Abilities:

• Effective verbal and written communication skills.
• Excellent interpersonal skills to include the ability to negotiate and resolve conflicts
• Analytical ability to refine and improve existing operations and processes
• Ability to maintain composure while working in high-pressure situations
• Maintain commitment to quality and excellence
• Ability to interpret, evaluate and communicate policies and procedures as they relate to hospital operations, and State, Federal and local requirements
• Knowledge of word processing and LOTUS
• Strong leadership, organizational, supervisory and administrative skills
• Ability to maintain confidentiality

Education:

• Bachelor degree from an accredited college or university in Business, Healthcare Administration, or related major required.

Licensure Certification:

N/A

Experience:

• Three years experience supervising in hospital billing, patient accounting, or similar office setting required
• Experience supervising in healthcare revenue cycle field preferred

Join us as we strive to create an efficient and welcoming office environment. Your expertise as an Office Supervisor will play a crucial role in our success!

Job Type: Full-time

Pay: $24.41 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to Commute:

• San Antonio, TX 78259 (Required)

Ability to Relocate:

• San Antonio, TX 78259: Relocate before starting work (Required)

Work Location: In person

Salary : $11