What are the responsibilities and job description for the Operations Analyst / Dispatch position at Laveer Engineering?
Requisition Number: 24827
Company
Location:
Reno, NV, US, 89511
Operations Analyst - 12 Months
Norfolk, VA
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
Duties and Responsibilities
WECTEC Staffing Services provides customer-focused solutions with offerings ranging from high-volume and low-cost to specialized niche solutions, never compromising on delivering best-in-class customer service to both our clients and our employees each day.
WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:
WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com
EOE of Minorities / Females / Vets / Disability.
Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Nearest Major Market: Reno
Nearest Secondary Market: Tahoe
Job Segment: Operations Manager, Environmental Engineering, Transportation, Operations, Engineering
Company
Location:
Reno, NV, US, 89511
Operations Analyst - 12 Months
Norfolk, VA
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
Duties and Responsibilities
- Gathers and analyzes customer calls and various computer data to determine location and cause of power outages
- Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations
- Schedules and manages other non-emergency customer related work in a timely and cost-effective manner to ensure superior customer service
- Accurately reports outages to customer’s accounts
- Accurately manages Estimated Restoration Times to customers
- Provides accurate and timely information to customers, and first line resolution to customer complaints
- Provides timely and accurate data for continual Sevice Reliability improvements
- 1-5 years related experience
- High School Diploma or equivalent
- Verbal & Written communication skills
- Good computer skills & proficiency working in various software applications
- Problem resolution & analytical thinking
- Utility companies, 911 dispatchers, Military background, call centers experience
WECTEC Staffing Services provides customer-focused solutions with offerings ranging from high-volume and low-cost to specialized niche solutions, never compromising on delivering best-in-class customer service to both our clients and our employees each day.
WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:
- Competitive Pay
- Comprehensive Health and Income Protection Benefits
- 401(k) Savings Plan
- Paid Vacations for Qualifying Positions
WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com
EOE of Minorities / Females / Vets / Disability.
Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Nearest Major Market: Reno
Nearest Secondary Market: Tahoe
Job Segment: Operations Manager, Environmental Engineering, Transportation, Operations, Engineering
