Food/Beverage Manager

Food & Beverage Manager

Job Summary:

We are seeking a dynamic and experienced Food & Beverage Manager to oversee all aspects of our food and beverage operations at an existing fitness club located in Greenwood Village. The ideal candidate will be a passionate leader with a proven track record of delivering exceptional guest experiences, driving revenue growth, and managing a high-performing team. You will be responsible for ensuring the smooth and efficient operation of our food and beverage outlets, maintaining quality standards, and fostering a positive and collaborative work environment.

Responsibilities:

Operational Management Scope:

• Coffee Shop (Year-Round) – Located centrally in the fitness facility, this cafe features high-end coffee, smoothies, and adult beverages. Food options will include baked goods, grab-and-go items, and other selections from local partners. Will oversee a staff of 4-6 workers.
• Poolside Cabana (Seasonal) – Casual summer food offerings for families. It will include some crossover with the coffee shop’s grab-and-go items for parents. Adult beverages will be available. Will oversee a staff of 2–3 food service workers, 2 cashiers and 4–6 roaming waitstaff.
• Kids’ Summer Camp Lunch Program (Seasonal) – Coordinating weekly menu selections with the camp lead, placing orders with our production partner, and setting up a streamlined delivery process. Will oversee an Events Coordinator.
• Member Events – Managing client expectations, primarily for beverage service at monthly member events. Overseeing larger catered events, securing partnerships (beer/wine/liquor brands, food trucks, local chefs), and handling staffing/rental needs. Staffing will vary based on size of event.

Guest Experience:

• Ensure exceptional guest service and resolve any customer complaints or issues promptly and professionally
• Develop and implement strategies to enhance the guest dining experience
• Maintain a strong presence on the floor, interacting with guests and staff
• Monitor guest feedback and implement improvements based on feedback

Financial Management:

• Develop and manage the food and beverage budget, including cost control and revenue generation
• Analyze sales data and identify opportunities for improvement
• Monitor and manage labor costs
• Implement strategies to increase sales and profitability

Team Leadership & Development:

• Recruit, train, and supervise food and beverage staff
• Create and maintain a positive and motivating work environment
• Conduct regular performance reviews and provide feedback to staff
• Develop and implement training programs to enhance staff skills and knowledge
• Create the staff schedule

Menu & Beverage Development:

• Collaborate with the culinary staff to develop and update menus
• Stay up-to-date on industry trends and incorporate them into menu and beverage offerings
• Manage beverage programs, including wine lists, cocktail menus, and beer selections
• Manage relationships with vendors

Event Management:

• Oversee the food and beverage aspects of special events and banquets
• Coordinate with event planners and clients to ensure successful events

Qualifications:

• 5 years of experience in food and beverage management, preferably in a catering setting
• Proven track record of delivering exceptional guest service and achieving financial results
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• In-depth knowledge of food 1 and beverage operations, including 2 menu development, inventory control, and cost management
• Knowledge of health, safety, and sanitation regulations
• Proficiency in POS systems, including Square and Toast
• ServSafe, TIPS Certifications required.
• Bachelor's degree in Hospitality Management or related field (Preferred).

Benefits:

• Annual salary $60,000-$70,000/year depending on experience, plus potential for bonus
• Healthcare
• Paid time off

Additional Information:

This job description is not intended to be all-inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Lavender Coffee Boutique reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Describe your experience managing food and beverage operations. What size teams have you managed?
• How do you ensure a high level of customer satisfaction?
• Describe your leadership style and how you motivate your team.
• What are your areas of expertise in food and beverage (e.g., wine, craft cocktails, specific cuisines)?
• Why are you interested in this position and our company?

Experience:

• Management: 5 years (Required)

Work Location: In person

Salary : $60,000 - $70,000