What are the responsibilities and job description for the Laundry Attendant position at Laverie?
Are you a garment care expert with a commitment to excellence? Join our boutique laundromat team in the heart of Soho and be the face of quality service in a dynamic, customer-centered environment. This hybrid position integrates front desk coordination with high-level laundry services, making it ideal for an individual with a passion for both garment care and exceptional customer interactions.
Key Responsibilities1. Wash, Dry & Fold Expertise
Skillfully manage all laundry services with precision, including sorting, washing, drying, and folding. Your knowledge of garment care ensures each item is treated with the utmost care, from delicate fabrics to stain removal techniques.
2. Elevated Customer Service
Serve as the welcoming face of our laundromat, greeting and assisting clients with professionalism and warmth. Offer personalized garment care advice and address inquiries to create a memorable experience.
3. Daily Laundry Operations Oversight
Ensure smooth operations, from payment processing to inventory management. Maintain an organized, pristine laundromat environment, consistently upholding our boutique’s high standards.
4. Problem-Solving Leader
Resolve client concerns with a calm, professional approach, ensuring quick and efficient solutions that leave clients satisfied.
5. Tech Support for Clients
Assist customers in navigating our digital laundry app, keeping them informed about their orders and helping them make the most of our tech-enabled services.
6. Pristine Cleanliness
Set a high standard for cleanliness, ensuring machines, floors, and surfaces are spotless, creating an inviting atmosphere for clients.
7. Inventory Management
Manage laundry products and supplies proactively, ensuring items are well-stocked and ordered promptly to support uninterrupted operations.
8. Office & Cash Handling
Oversee cash handling, maintain office supply stock, and accurately record expenses to support smooth front-office operations.
- Fabric Care Knowledge: You’re well-versed in laundry techniques, including delicate fabrics, stain treatments, and garment-specific care (preferred).
- Adaptable Multitasker: You thrive in a fast-paced environment and excel at managing multiple responsibilities with ease.
- Team Player with Flexibility: You’re collaborative, supportive of your team, and flexible with your schedule.
- Customer-Focused: You bring a positive attitude and dedication to delivering top-tier service.
- Detail-Oriented: You take pride in maintaining an organized, clean space, ensuring high standards of cleanliness and care.
Our boutique laundromat is more than a service; it’s an experience. We’re passionate about garment care, our community, and exceptional service.