Operations Supervisor

LaVigne Home Mission Statement:

Providing compassionate end-of-life care to those in physical or financial need, regardless of ability to pay.

Position: Operations Supervisor

Reports To: Board President to ensure guests receive care as per the plan agreed upon with their family, and the hospice agency.

Hours: Full time, 40 hours per week; 12-20 hours of caregiving each week

Special Conditions: Flexible scheduling for guest caregiving, including evenings, weekends, holidays, and on-call.

Duties:

· Engages in the recruitment and selection process for new personnel.

· Actively recruit new volunteers.

· Schedules and coordinates training caregivers and volunteer training.

· Provides hands-on, in-home training after classroom instruction.

· Reviews and tracks volunteer hours; including a monthly report to the Operations Committee and AmeriCorps.

· Creates and manages the monthly staff schedules and adjusts as needed. Develop a coordinated process to handle call offs.

· Coordinates and manages guest admissions, including communication of expectations to families.

· Coordinate meal prep and identify grocery needs.

· Addresses any issues or concerns with the guest’s plan of care or hospice agencies.

· Provides oversight of cleaning schedule and delegate tasks to staff.

· Monitors inventory and organization of supplies in rooms and storage areas.

· Prepare a weekly Caregiver Connection Memo to inform all staff members about the current issues.

· Conducts quarterly staff meeting with updates and education topics.

· Record and report on staff compliance issues including incident reports to the Operations Committee.

· Audit medication records including controlled substance counts, and documentation variances to the Operations Committee.

· Attend operations meetings and report issues related to staff, maintenance, guests, or families.

· Conduct performance assessment of caregivers.

· Assist with updating policies and procedures.

· Other duties as directed by the Board of Directors.

QUALIFICATIONS

· Understands non-profit status and goals of LaVigne Home Operations

· Pass criminal background check and drug screen.

· Attendance reliability.

· Knowledge of medications used in the care of individuals at the end of life

· Previous experience with overseeing and managing others.

· Experience in providing direct care to individuals.

· Skilled in fostering team collaboration.

· Proficient computer and office skills

· Compassion for terminally ill guests and their families.

· Knowledgeable in hospice care and basic caregiving.

· Capability to address the requirements of guests and families, attending to their physical, emotional, and spiritual needs.

· Collaborative spirit and positive presence.

· Strong written and verbal communication skills.

· Understanding and adherence to HIPPA regulations.

· Commitment to continuous learning with an emphasis on end-of-life symptoms

management; pain management; spirituality of end-of-life care, and non-profit

management.

Job Type: Full-time

Application Question(s):

• Do you have direct patient care experience?
• What is your expected salary range?
• What is your skill level with Microsoft 365? Entry level up to Expert?

Experience:

• supervisor: 2 years (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)
• Day Shift (Required)

Ability to Commute:

• Burton, MI 48509 (Required)

Work Location: In person